Compliance and Performance Manager📣 Job Ad

About ENGIE Solutions Middle East

ENGIE Solutions is an integral part of the ENGIE Group, a global leader in low-carbon energy and services, employing over 96,000 professionals worldwide. At ENGIE Solutions, the focus is on delivering integrated, tailor-made, financed, technology-enabled, and data-driven facility management solutions. These solutions are designed to enhance energy and asset performance across cities, communities, industries, and properties. The company is committed to regional investment through local workforce empowerment, smart technology implementation, and the delivery of financed, guaranteed energy-efficient projects for its clients.

The Role

ENGIE Solutions Middle East is seeking a Compliance and Performance Manager for a full-time position based in Al Ula, Al Madinah, Saudi Arabia. This role is crucial for developing and implementing a comprehensive framework for contract compliance and performance management. The Manager will ensure that service providers consistently meet contractual obligations, adhere to applicable regulations, and deliver services in line with established standards. This position supports continuous improvement and operational excellence through systematic audits, KPI monitoring, and regular reporting.

Key Responsibilities

• Assist in the development and implementation of a comprehensive contract compliance management framework.
• Create compliance checklists to review service provider documentation and ensure adherence to contract requirements.
• Plan and implement external and internal audits to ensure compliance with bylaws, guidelines, and contractual obligations.
• Monitor Key Performance Indicators (KPIs) to ensure compliance with the contract, Standard Operating Procedures (SOPs), and bylaws.
• Establish a performance management process to evaluate and record service provider performance against the scope, output specifications, and Service Level Agreements (SLAs).
• Conduct planned and ad hoc audits and inspections of service provider performance, tracking results against key performance indicators.
• Conduct quality and compliance inspections to ensure adherence to applicable regulations, codes, standards, and best practices.
• Develop and deliver monthly compliance and performance management reports.
• Identify performance trends and recommend improvement plans to enhance service delivery quality and efficiency.
• Collaborate with service providers and internal stakeholders to address compliance and performance issues.
• Facilitate feedback on service delivery and ensure corrective actions are implemented as needed.

Required Qualifications and Experience

• Extensive industry experience with demonstrated technical capabilities.
• A minimum of 2-5 years of relevant professional experience is required.

Location and Work Type

This is a full-time position located in Al Ula, Al Madinah, Saudi Arabia.

Application Information

Candidates who meet the specified qualifications are encouraged to apply.