Coord Housekeeping

Role Overview: Housekeeping Coordinator

Marriott International is seeking a full-time Housekeeping Coordinator to join our team in Makkah. This role is central to supporting the daily operations of the Housekeeping Department, ensuring efficient room management and seamless coordination across various hotel functions. The Coordinator acts as a key liaison, facilitating communication and operational flow.

Key Operational Responsibilities

• Prepare comprehensive room availability reports and verify room statuses accurately.
• Identify and resolve discrepancies in room availability with the Front Desk team.
• Prioritize room cleaning schedules and update the status of departing guests promptly.
• Prepare and distribute assignment sheets or work boards to Housekeeping staff.
• Record, check, and update the "Do Not Disturb" room list, ensuring timely cleaning of previously restricted rooms.
• Complete all required Housekeeping paperwork and maintain accurate records.

Interdepartmental Coordination and Support

• Act as a primary liaison, coordinating efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Assist the Housekeeping Department in managing daily activities and operational challenges.
• Cultivate and maintain positive working relationships with colleagues across all departments.
• Support the team in achieving common goals and respond appropriately to employee concerns.

Guest Service and Professional Standards

• Receive and acknowledge all guests in accordance with company standards.
• Anticipate and address guest service needs, thanking guests with genuine appreciation.
• Ensure compliance with all quality expectations and service standards.
• Maintain a clean and professional uniform and personal appearance at all times.

Workplace Compliance and Communication

• Comply with all company and safety policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain confidentiality of proprietary information and protect company assets.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Utilize computers for entering and locating work-related information.

Requirements and Physical Demands

Candidates for this role should possess 0-1 years of relevant experience. The position requires the ability to stand, sit, or walk for extended periods. It also involves moving, lifting, carrying, pushing, pulling, and placing objects weighing 10 pounds or less without assistance. The Housekeeping Coordinator will perform other reasonable job duties as requested by supervisors.