Guest Experience Expert / At Your Service (Saudi only)

About the Role

Marriott International is seeking a Guest Experience Expert / At Your Service to join their team in Jeddah and Makkah, Saudi Arabia. This full-time role focuses on creating memorable and unique experiences for guests throughout their stay, moving beyond standard check-in and check-out procedures. The position requires 0-1 years of experience.

Key Responsibilities

• Deliver a wide range of services to guide guests through their entire stay.
• Process operational needs and address guest requests efficiently.
• Complete necessary reports and share information about the local area.
• Ensure all transactions contribute positively to the overall guest experience.
• Maintain a safe workplace and adhere to company policies and procedures.
• Uphold confidentiality and protect company assets.
• Ensure quality standards are met consistently.
• Maintain a professional uniform, personal appearance, and communication style.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

About Marriott Hotels

Marriott Hotels focuses on enhancing hospitality through innovation while maintaining a familiar comfort globally. As a host, you will contribute to the brand's commitment to "Wonderful Hospitality. Always." by providing thoughtful and forward-thinking service. Marriott Hotels is part of the Marriott International portfolio of brands.

About JW Marriott

JW Marriott is a luxury brand within Marriott International, featuring over 100 properties worldwide. The brand emphasizes associate well-being, believing that happy associates lead to happy guests. JW Marriott associates are expected to be confident, innovative, genuine, and intuitive, continuing the legacy of J. Willard Marriott. The brand offers a work environment that fosters community, camaraderie, and opportunities for training, development, and recognition, with a focus on holistic well-being.

Application Information

This is a full-time position for Saudi nationals only. Salary details are not disclosed.