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Contract TypeFull-time
Workplace typeOn-site
LocationMakkah

Job Description

About the Opportunity

DUBAI HOLDING is seeking a Hotel Manager (Saudi National) for the Executive Office at Jumeirah Jabal Omar Makkah. This full-time position is based in Makkah, Saudi Arabia, and requires 5-10 years of experience in the hospitality sector. The role offers an attractive salary in SAR.

About Jumeirah and Jumeirah Jabal Omar Makkah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 properties across 11 countries. Since 1999, Jumeirah has been recognized for its distinguished resorts, city hotels, and residences, known for warm service and crafting distinctive guest experiences. Jumeirah Jabal Omar Makkah is located minutes from Masjid Al Haram, offering comfort, connectivity, and Arabian hospitality. The hotel features diverse dining venues, retail outlets, a gym, executive lounge, and meeting spaces, with views of the Grand Mosque and a range of international cuisines.

Key Responsibilities

  • Assist the General Manager in implementing the property’s commercial and revenue management strategy, evaluating guest needs, market changes, and competitive landscape to recommend operational adjustments for occupancy and profitability.
  • Lead core operational activities including room management, food and beverage, housekeeping, engineering, and front office. This involves conducting inspections, facilitating team meetings, and managing guest feedback while ensuring operational excellence and policy compliance.
  • Lead the hotel operations in the absence of the General Manager, ensuring seamless functioning across all departments.
  • Drive and implement audit and compliance strategies in line with SBU-specific standard operating procedures and Jumeirah standards to deliver exceptional guest experiences.
  • Monitor and reinforce guest service standards, oversee feedback channels, and verify guest satisfaction levels to foster continuous improvement and a world-class guest experience.
  • Manage performance issues within operational departments, providing training, development, coaching, counseling, and conducting performance evaluations for team members and managers.
  • Direct the preparation and consolidation of the operations budget, monitoring financial performance against the budget to identify costs, areas for improvement, and capitalize on opportunities.

Candidate Profile and Requirements

  • This position is designated for Saudi Nationals only.
  • A minimum of 5-10 years of experience in hotel management or a senior operational role within the luxury hospitality sector.
  • Demonstrated capability in strategic operational management, financial oversight, and guest service excellence.
  • Proven ability to lead and develop teams, manage complex hotel operations, and ensure compliance with established standards.

Work Environment

This full-time role is based at Jumeirah Jabal Omar Makkah, offering a dynamic environment within a globally recognized luxury hospitality brand in the heart of the Holy City.

Application

We invite qualified Saudi Nationals to apply for this leadership opportunity.


Requirements

  • For Saudis Only
  • Requires 5-10 Years experience

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