Key Account Manager📣 Job Ad

Role Overview

Fakeeh Care Group is seeking a Key Account Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is central to managing strategic relationships with key pharmacy groups, ensuring high levels of customer satisfaction, and driving business growth for the company's offerings.

Core Responsibilities

• Build and maintain strong, long-term relationships with key decision-makers at pharmacy group headquarters, including Purchasing Managers, Category Managers, and Commercial Directors.
• Serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction and engagement.
• Understand the pharmacy group's strategy, priorities, and challenges to effectively tailor company offerings.
• Lead annual negotiations concerning trading terms, rebates, shelf space, and promotional support.
• Manage the Joint Business Plan (JBP) with accounts, establishing clear objectives for growth, market share, and new product listings.

Product and Market Development

• Negotiate and secure product listings across the pharmacy chain's assortment, covering OTC, Rx, and consumer health products.
• Ensure adherence to contractual agreements and secure timely renewals.
• Identify opportunities to expand product distribution across the group's branch network.

Performance and Operations Management

• Achieve and exceed sales targets, market share goals, and profitability targets for the assigned pharmacy group.
• Monitor sales data, stock levels, and turnover rates at both central warehouse and individual branch levels.
• Coordinate with the supply chain team to ensure timely and accurate order fulfillment, aiming to minimize stock outs.
• Manage a team of sales promoters and sales representatives to ensure budget achievement.
• Perform other duties as assigned within the scope of the job.

Candidate Profile

Candidates for this position should possess 5-10 years of experience in key account management. A background in the pharmaceutical or consumer health sector is preferred, with demonstrated success in managing complex client relationships and achieving sales objectives.

Work Environment

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. The position requires active engagement with both internal teams and external pharmacy group stakeholders to ensure successful account management and business development.