Manager Sales

About the Role

**** is seeking a Manager - Sales to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role focuses on developing, managing, and growing relationships with key accounts within the travel industry. The Sales Manager will be responsible for identifying client needs, building long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction.

Key Responsibilities

• Serve as the primary point of contact for assigned key accounts, handling all client commercial inquiries.
• Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.
• Conduct regular reviews of clients’ needs, performance metrics, and travel patterns to propose tailored solutions.
• Visit partners regularly during the week to meet them and build rapport with management and agents.
• Develop and implement strategic account plans to meet or exceed sales targets and revenue goals.
• Identify and pursue upsell and cross-sell opportunities by promoting additional travel products or services.
• Monitor market trends, competitors’ activities, and client industry developments to position offerings that match client needs.
• Facilitate a seamless onboarding experience for new clients, ensuring they are fully trained on using the company’s booking platforms and understanding available services.
• Organize periodic training sessions for clients on new features, products, and booking solutions.
• Attend industry events, conferences, and trade shows to represent the company, strengthen existing relationships, and establish new connections.
• Collaborate with cross-functional teams (*, marketing, product, operations) to align on client needs and deliver customized solutions.
• Analyze sales data, travel trends, and client usage patterns to identify growth opportunities and areas for improvement.
• Prepare and present regular performance reports for each account, along with actionable insights and recommendations to improve sales and service quality.
• Maintain accurate records of client interactions, sales activities, and account progress in CRM tools.
• Proactively resolve any issues, complaints, or service challenges that may arise, ensuring client satisfaction and retention.

Candidate Requirements

The ideal candidate will possess a strong background in sales and account management, specifically within the travel industry. This role requires excellent interpersonal skills and the ability to strategically align client needs with company offerings.

Experience

• 2-5 years of experience in a relevant sales or account management role.

Location and Work Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.