Supervisor Housekeeping

Job Summary

Le Méridien Hotels & Resorts is seeking a Supervisor Housekeeping to join their team in Makkah, Mecca, Saudi Arabia. This full-time role involves overseeing the quality of guest rooms and public areas, managing room status reports, and coordinating daily activities within the Housekeeping Department. The Supervisor will ensure adherence to quality standards and facilitate smooth operations between various hotel departments.

Key Responsibilities

• Inspect guest rooms, public areas, and facilities to ensure compliance with quality standards after cleaning.
• Prepare room availability reports, check room status, identify discrepancies, prioritize cleaning, and update departing guest statuses.
• Assist the Housekeeping Department in managing daily operations and coordinating efforts with Engineering, Front Office, and Laundry.
• Document and resolve room discrepancy issues with the Front Desk.
• Prepare, distribute, and communicate changes to assignment sheets or work boards, and relay all issues to the next shift.
• Complete all required paperwork and assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Comply with company safety policies, report maintenance issues, hazards, accidents, or injuries, and complete safety training.
• Ensure a neat and professional uniform and personal appearance, maintain company information privacy, and protect company assets.
• Support co-workers, treat them with dignity and respect, and contribute to team goals.

Physical Demands and Work Environment

The role requires physical activity including moving at various speeds, reading and visually verifying information, inspecting tools and equipment, and using computers. Tasks involve grasping, turning, manipulating objects, reaching overhead and below knees, bending, twisting, crawling, leaning, and moving through confined or elevated spaces. The ability to move over uneven or slippery surfaces, ascend/descend stairs, continuously use manual dexterity, and lift/carry objects up to 55 pounds (** kg) without assistance (or more with assistance) is essential. Prolonged periods of standing, sitting, kneeling, or walking are frequent. The supervisor must also listen and respond appropriately to colleagues and communicate professionally.

Qualifications and Experience

• Education: High school diploma or equivalent General Educational Development (GED) certificate.
• Related Work Experience: At least 1 year of experience in a related field.
• Supervisory Experience: At least 1 year of supervisory experience.

Required Skills

• Ability to meet quality assurance expectations and standards.
• Proficiency in entering and locating work-related information using computers or point-of-sale systems.
• Strong communication skills to interact professionally with others.
• Ability to perform various job duties as requested by supervisors.

Application Process

Candidates meeting the specified qualifications are encouraged to apply for this full-time position with Le Méridien Hotels & Resorts in Makkah.