مدير تأجير سيارات

About the Role

VIP Car Rentals Company is seeking a Car Rental Manager to join our team in Riyadh. This full-time role involves comprehensive management and coordination of rental operations across all branches, ensuring operational efficiency, procedural integrity, and asset security.

Key Responsibilities

• Directly supervise rental operations across all branches, ensuring adherence to established standards.
• Monitor daily shifts, ensuring adequate staffing and operational coverage for all branches.
• Manage reservations and ensure vehicle readiness prior to delivery times.
• Oversee vehicle handover and reception processes between employees and shifts.
• Conduct daily reconciliation of physical vehicles against system records and resolve discrepancies.
• Review and reconcile daily branch cash balances, signing off on reconciliation results.
• Track vehicle movement between branches and ensure accurate system registration.
• Monitor damages and compensation, ensuring all related procedures are completed.
• Daily review of open and closed contracts across all branches, verifying procedural integrity.
• Ensure client eligibility and fulfillment of all rental requirements before contract execution.
• Review contract amendments, ensuring their validity and approval according to authorized powers.
• Address operational observations and violations related to contracts, implementing corrective actions.
• Directly supervise rental employees, monitoring their performance and adherence to policies.
• Organize work schedules, shifts, and vacations to ensure continuous operations.
• Monitor attendance and departure, addressing absenteeism and delays in coordination with HR.
• Evaluate employee performance, identify areas for improvement, and recommend necessary enhancements.
• Guide employees and ensure their compliance with company policies and procedures.
• Prepare daily reports for open and closed contracts and submit them to management.
• Prepare daily reconciliation reports for vehicles, cash, and identified discrepancies.
• Monitor operational performance indicators for branches and submit periodic reports to management.
• Provide recommendations to address operational issues and improve work efficiency.
• Update rental price lists according to approvals and specified authorities.
• Add new vehicles to the rental system and ensure data accuracy.
• Develop work procedures and enhance the efficient use of the rental dynamics system.
• Coordinate with relevant departments to improve service quality and enhance customer satisfaction.
• Represent the company in relevant external events and meetings.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in the car rental industry.
• Full proficiency in the rental dynamics program.

Required Skills

• Strong leadership skills in team management and branch supervision.
• Ability to perform financial and operational oversight, including contract and inventory review.
• Advanced skills in report preparation and performance analysis.
• Effective communication and coordination skills with various departments.

Work Experience

This role requires 2-5 years of relevant experience.

Location

This position is based in Riyadh.