Account Manager

About Hewlett Packard Enterprise

Hewlett Packard Enterprise is a global edge-to-cloud company focused on advancing how people live and work. The company assists organizations in connecting, protecting, analyzing, and acting on their data and applications across various environments, from edge to cloud. This enables them to convert insights into tangible outcomes efficiently.

Account Manager Role Overview

Hewlett Packard Enterprise is seeking an Account Manager to join the team in Riyadh, Saudi Arabia. This full-time role is designed as 'Hybrid', requiring an average of two days per week from an HPE office. The Account Manager will manage one or several larger accounts, or serve as the account lead for a significant portion of a top account. The position involves understanding customer IT and business objectives, priorities, requirements, and challenges, and adding value by implementing HPE’s strategy. This role requires 5-10 years of relevant experience.

Key Responsibilities

• Articulate the connection between customer KPIs, business priorities, initiatives, and HPE's IT solutions.
• Influence customer executive decision-making by demonstrating the value and relevance of HPE solutions.
• Position HPE strategy and solutions to highlight their critical importance to the customer's business.
• Understand and contribute to the customer's innovation agenda and digital journey, building a business value framework.
• Develop and execute plans to drive growth and profitability across HPE's portfolio, focusing on strategic value solutions.
• Formulate and present technology choices that expand HPE's presence and margin within accounts.
• Leverage HPE programs and tools to enhance business performance and contribute to internal deal and sales planning reviews.
• Engage with customers to identify opportunities, translating business challenges into IT opportunities.
• Lead pipeline building activities, identify short and mid-term opportunities, and proactively manage early engagements.
• Ensure deal closure through a multi-disciplinary team, including partners.
• Develop and maintain expertise in IT technology, engaging with customer CTO/CIOs as appropriate.
• Present relevant modern IT trends and describe HPE's portfolio and customer references to executives.
• Build, develop, and lead the extended account team, establishing governance and providing feedback.
• Develop and execute comprehensive account business plans, managing strategic and tactical elements, and aligning with stakeholders.

Required Experience and Skills

• 5-10 years of experience in account management or a related field.
• Advanced subject matter knowledge to resolve complex business issues.
• Ability to contribute to the development of new ideas and methods.
• Experience working on complex problems requiring in-depth evaluation of multiple factors.
• Capability to lead and/or provide expertise to functional project teams and participate in cross-functional initiatives.
• Demonstrated ability to provide direction and guidance for process improvements and policy establishment.
• Experience representing an organization to external customers/clients.
• Significant independent judgment to determine optimal methods for achieving objectives.
• Ability to mentor and guide junior employees.

Work Environment

This is a full-time, hybrid position based in Riyadh, Riyadh, Saudi Arabia. The role requires working an average of two days per week from an HPE office.

Career Development

Hewlett Packard Enterprise invests in career development through specific programs designed to help employees achieve their professional goals, whether becoming a knowledge expert or applying skills in another division.