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Contract TypeFull-time
Workplace typeOn-site
LocationRiyadh

Job Description

About the Application Specialist Role

Aljeel Medical is seeking a motivated and detail-oriented Application Specialist to join our team in Riyadh, Saudi Arabia. This full-time position focuses on the implementation, configuration, and optimization of healthcare information systems, with a specific emphasis on Blood Bank Information Systems (BBIS), to meet operational requirements and ensure efficient system performance.

Key Responsibilities

  • Analyze business processes and stakeholder requirements to define system needs and implementation objectives.
  • Install, configure, test, and deploy healthcare information systems, including Blood Bank Information Systems (BBIS).
  • Ensure system compatibility, performance, security, and data integrity throughout implementation projects.
  • Customize and adapt software solutions to align with clinical, operational, and business requirements.
  • Provide technical support, troubleshoot issues, and conduct end-user training to facilitate successful system adoption.
  • Develop and maintain comprehensive documentation for system configurations, procedures, and best practices.
  • Collaborate with IT teams, healthcare professionals, and business stakeholders to enhance workflows and optimize system efficiency.
  • Participate in data migration, system validation, and user acceptance testing (UAT) activities.
  • Support project planning, implementation, and post-go-live activities.

Qualifications and Experience

  • Bachelor's degree in Computer Science, Information Systems, Engineering, Healthcare Informatics, or a related field.
  • Minimum of 5 years of proven experience implementing healthcare information systems such as HIS, LIS, BBIS, or similar platforms.
  • Strong knowledge of Microsoft Windows Server environments (2016, 2019, 2022, and 2025).
  • Solid understanding of database management systems, including Microsoft SQL Server and Oracle Database.
  • Familiarity with healthcare interoperability standards and data exchange protocols, including HL7 and ASTM.
  • Experience integrating healthcare systems with laboratory analyzers, blood bank equipment, and HIS/LIS systems.
  • Understanding of system architecture concepts, networking, and infrastructure components.
  • Experience with project management tools and implementation methodologies.

Required Skills and Competencies

  • Strong analytical, problem-solving, and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within multidisciplinary teams.
  • Professional proficiency in English.
  • Willingness to travel as required for project implementations and customer support.

Preferred Qualifications

  • Professional proficiency in French; Arabic is an advantage.
  • Previous experience with Blood Bank Information Systems, specifically the Hematos system.
  • Experience working within healthcare environments, such as hospitals, blood banks, or laboratories.

Requirements

  • Requires 5-10 Years experience

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