Assistant Boutique Manager📣 Job Ad

About Vacheron Constantin and the Role

Vacheron Constantin is seeking an Assistant Boutique Manager to join its team in Riyadh, Saudi Arabia. This full-time position is focused on ensuring product sales through direct customer contact, contributing to defined sales targets, and enhancing overall customer satisfaction. The role operates in alignment with established store service standards and company pricing policies.

Core Responsibilities

• Supervise daily operations to achieve sales performance goals, ensuring alignment with store service standards and company pricing policies.
• Manage a small store or multiple departments, overseeing staff and resources effectively.
• Respond promptly to basic issue escalations, providing managerial approvals when necessary.

Customer Engagement and Sales Support

• Develop and implement customer contact plans to communicate product launches and engage potential customers in sales campaigns, fostering new relationships.
• Serve as the primary point of contact for customer queries and complaints, resolving issues promptly and escalating complex cases as needed.
• Identify products or services that best meet customer needs, leveraging personal expertise to propose optimal quantities and configurations, and encourage purchases under standard terms.
• Record and process custom or special orders, coordinating with relevant teams to ensure timely delivery.
• Provide advanced product and service information, addressing complex customer inquiries with detailed responses.
• Set clear objectives for each sales interaction, utilizing standard materials for presentations and asking pertinent questions to gauge customer interest and provide additional information as required.
• Demonstrate product features and attributes, supporting requests for detailed demonstrations.

Professional Development and Knowledge

• Enhance personal capabilities through participation in assessment and development activities, formal and informal training, and coaching.
• Maintain up-to-date knowledge of relevant technology, external regulations, and industry best practices through continuous education, conference attendance, and specialist media.

Candidate Requirements

• Possess a Short-Cycle Tertiary Education.
• Demonstrate the ability to work unsupervised as an experienced practitioner.
• Exhibit basic experience in coordinating the work of others, contributing to a collaborative and efficient team environment.

Application Information

This full-time position offers an opportunity to contribute to the Vacheron Constantin team in Riyadh. Qualified candidates are encouraged to apply.