Assistant Director of Sales

About Fairmont Hotels & Resorts

Fairmont Hotels & Resorts is a member of the Accor network, which encompasses over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The group emphasizes development opportunities and aims to create positive impacts for customers, colleagues, and the planet, embodying a vision of responsible hospitality.

About the Role

Fairmont Hotels & Resorts is seeking an Assistant Director of Sales to join its sales team in Riyadh, Saudi Arabia. This full-time leadership position involves driving daily sales operations, mentoring the sales team, and contributing to achieving revenue targets. The Assistant Director of Sales will collaborate with the Director of Sales to implement strategic initiatives, develop business opportunities, and build client relationships across all market segments. The role requires 3-5 years of experience.

Key Responsibilities

• Supervise and coordinate daily sales team activities across assigned market segments, ensuring consistent performance and adherence to standards.
• Support the Director of Sales in developing, implementing, and monitoring sales strategies to achieve and exceed forecasted revenue targets for Rooms and Food & Beverage.
• Assume full responsibility for sales department operations in the absence of the Director of Sales.
• Lead financial, administrative, and operational activities within the Sales Department under the guidance of the Director of Sales, maintaining detailed records and transparent reporting.
• Manage and develop key accounts within assigned segments, identifying growth opportunities and cultivating long-term client partnerships.
• Identify and secure new business opportunities through proactive market analysis, competitor assessment, and strategic business development initiatives.
• Conduct regular sales calls, account reviews, and site inspections to strengthen client relationships and uncover emerging market opportunities.
• Train, coach, and motivate Sales team members to enhance performance, develop skills, and support career growth.
• Prepare comprehensive sales reports, revenue forecasts, annual business plans, and departmental expense budgets.
• Maintain strong, collaborative working relationships with clients, business partners, hotel departments, and regional sales teams.
• Ensure all sales activities, documentation, and processes comply with company policies, procedures, and operational standards.
• Participate in task-force assignments and provide sales support for new hotel openings and special initiatives as requested.
• Perform additional duties and responsibilities as assigned by the Director of Sales or Department Head.

Work Environment and Team Collaboration

The Assistant Director of Sales will join a dynamic and professional Sales team where teamwork, relationship building, commercial performance, and guest satisfaction are central. This role involves close collaboration with the Director of Sales, Sales Managers, Revenue Management, Marketing, and other hotel departments to drive business growth and achieve commercial objectives. The position supports the overall sales strategy, maximizes revenue opportunities across key market segments, and contributes to sales planning, account management, and market analysis.