Assistant Store Manager📣 Job Ad

About Majid Al Futtaim

Majid Al Futtaim Holding is a prominent developer and operator of shopping malls, retail, communities, and entertainment across 18 countries in the Middle East, North Africa, and Central Asia. The company employs over 43,000 individuals and manages iconic brands such as Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. Majid Al Futtaim focuses on delivering diverse lifestyle experiences.

The Role of Assistant Store Manager

Majid Al Futtaim Lifestyle is seeking an Assistant Store Manager to join its team in Riyadh, Saudi Arabia. This full-time role involves supporting the Store Manager in all aspects of daily store operations. The Assistant Store Manager is instrumental in achieving sales targets, managing and developing store teams, and maximizing profitability. The position also ensures the maintenance of brand and company image, operational compliance, and the delivery of an excellent customer experience. This role acts as the Deputy for the Store Manager, overseeing store operations and workforce management during their absence, in line with overall business objectives.

Key Responsibilities

• Lead the team in upholding excellent customer service standards and facilitate exceptional customer experiences by understanding company/brand CX standards, individual customer needs, and market trends.
• Drive the store team to consistently deliver high levels of customer service.
• Cultivate and maintain professional relationships with support teams, providing regular and relevant feedback to Marketing, Buying, and Planning departments.
• Drive sales and initiate actions to increase sales and improve business performance through careful monitoring of set KPI targets.
• Manage and implement all sales promotions and brand activities, ensuring effective communication with relevant support teams to maximize sales.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure smooth store operations during the Store Manager's absence, addressing any potential business disruptions promptly.
• Implement, manage, and maintain compliance with Company policies and guidelines to minimize stock loss and damage.

Qualifications and Experience

• A Diploma or High school certificate is required.
• A qualification in a Retail-related field is considered an advantage.
• Candidates should possess 5-10 years of relevant experience in retail management.

Work Location

This full-time position is based in Riyadh, Saudi Arabia.

Application Process

Candidates who meet the specified requirements are encouraged to apply.