At Your Service Agent

About the Role

Marriott International is seeking an At Your Service Agent for a full-time position in Riyadh. This role focuses on providing comprehensive guest support and ensuring a memorable experience throughout their stay, extending beyond standard check-in and check-out procedures.

Key Responsibilities

• Process operational needs efficiently.
• Address guest requests promptly and effectively.
• Complete required reports accurately.
• Share information about local attractions and highlights with guests.

Workplace Standards and Conduct

• Contribute to creating a safe work environment.
• Adhere to all company policies and procedures.
• Maintain strict confidentiality of sensitive information.
• Protect company assets from loss or damage.
• Uphold established quality standards in all tasks.
• Ensure professional appearance, uniform, and communication at all times.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by management.

Qualifications and Experience

• High school diploma or * equivalent is required.
• No prior related work experience is necessary.
• No supervisory experience is required.
• No specific license or certification is required for this position.