Business Analyst Hardlines Category rd Party Marketplace (Saudi National)

About the Role

Afaq Q Tech General Trading is seeking a Business Analyst, Hardlines Category, 3rd Party Marketplace (Saudi National) to join their team in Riyadh. This full-time role focuses on the Home and Electronics categories within a rapidly expanding marketplace, driving both top-line growth and bottom-line efficiency.

Role Context and Impact

The Business Analyst will be responsible for significant portions of the Home and Electronics category P&Ls. This position involves architecting strategic initiatives to define how third-party sellers engage with the marketplace, crafting incentive frameworks, and collaborating with Quality Assurance and Supply Chain teams to optimize standards and logistics for large home items and delicate electronics. The role requires a focus on digital commerce and an understanding of consumer behavior and cultural preferences within the Saudi Arabian market.

Key Responsibilities

• Drive strategic decision-making through data-driven insights and market analysis.
• Monitor category performance metrics and collaborate with sellers to optimize offerings.
• Work with cross-functional teams to enhance the customer shopping experience.
• Review daily sales performance and conduct seller business reviews.
• Participate in supply chain optimization meetings.
• Develop strategies to expand product lines and adapt to technological trends.
• Maintain high-quality standards for home goods and ensure electronics offerings meet industry specifications.

Category Strategic Planning

• Collaborate with Home and Electronics Leadership on planning and business strategy.
• Drive a customer shopping experience in Home and Electronics categories.
• Maximize unit sales and Gross Merchandise Sales (GMS) growth through timely analysis.
• Optimize assortments across home goods and electronics product lines.
• Develop strategies to enhance seasonal offerings and stay ahead of technological trends.

Business Development and Customer Experience

• Partner with Marketplace teams to identify and recruit strategic sellers in Home and Electronics.
• Expand category group selection offerings.
• Develop frameworks to onboard and support small to mid-size brands in both categories.
• Create incentive structures to attract national and international brands to the platform.
• Innovate with sellers to drive customer experience across the Home and Electronics 3P business.
• Ensure customer experience parity between 1P and 3P items in both categories.
• Collaborate with Quality Assurance teams to maintain standards for electronics and home goods.
• Work with Supply Chain to optimize delivery experience for large home items and delicate electronics.

Qualifications

The ideal candidate will possess retail experience in Home and Electronics, coupled with a forward-thinking approach to digital commerce. This role requires a deep understanding of both categories, strong analytical skills for data analysis and insight generation, and the ability to drive decision-making. Collaboration and influencing senior stakeholders across various teams are also essential.