Business Development & Implementation Specialist

About the Role

Fursan Travel is seeking a Business Development & Implementation Specialist to join their team in Riyadh. This full-time role focuses on driving revenue growth through new client acquisition and ensuring the successful implementation of services for corporate clients. The specialist will manage the entire sales and implementation lifecycle, from initial client engagement to post-implementation follow-up.

Key Responsibilities

• Identify and acquire new clients to achieve sales targets and increase company revenue.
• Build and maintain strong relationships with corporate clients, understanding their business needs.
• Present the company’s products and services, recommending suitable solutions based on client requirements.
• Prepare proposals, quotations, and presentations, and negotiate commercial terms with clients.
• Manage the sales process from identifying potential clients to closing deals and signing contracts.
• Coordinate with Operations, IT, Finance, and other departments to ensure successful implementation of contracted services.
• Manage client onboarding and implementation activities, ensuring services are activated within agreed timelines.
• Communicate client requirements clearly to internal teams and follow up to ensure all agreed services are delivered.
• Provide guidance and training to clients on the company’s systems, tools, and services.
• Monitor implementation progress, address challenges, and coordinate solutions to ensure a smooth client experience.
• Identify upselling and cross-selling opportunities to increase revenue from existing clients.
• Follow up with clients after implementation to ensure satisfaction and identify opportunities for further business.
• Maintain accurate sales records, client information, implementation plans, and performance reports.
• Prepare regular reports on sales activities, pipeline progress, revenue, and implementation status.

Required Experience

Candidates should possess 2-5 years of relevant experience in business development, sales, or implementation roles, preferably within the travel or related service industry.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires collaboration with various internal departments and direct interaction with corporate clients.