Business Insights & Analytics Manager

About the Role

Visa (KSA) is seeking a Business Insights & Analytics Manager to join their team in Riyadh. This full-time role serves as a strategic partner to the Business Development (BD) organization, focusing on data-driven decision-making, client performance management, and business growth across the KBO cluster. The position is responsible for delivering actionable insights through client and market analytics, identifying performance gaps, and driving execution in partnership with BD teams.

Key Responsibilities

• Partner with Business Development teams to provide client, portfolio, and market performance reporting, enabling informed decision-making and identifying opportunities to accelerate growth.
• Analyze client, product, market, and revenue performance to identify underperformance drivers, business risks, and growth opportunities, and develop actionable recommendations to improve results.
• Develop and track action plans with Business Development teams to address performance gaps, monitor progress, and drive accountability against agreed objectives.
• Design, develop, and maintain executive dashboards, scorecards, and reporting that provide timely visibility into country, client, product, and business performance.
• Lead regular business reviews by providing insightful analysis, performance commentary, and strategic recommendations to support leadership decision-making.
• Conduct deep-dive analyses on clients, industries, products, and strategic initiatives to uncover trends, opportunities, and commercial insights.
• Own and drive the KBO AI and Automation agenda, including identifying use cases, leading implementation of AI-enabled solutions, enhancing reporting capabilities, and increasing organizational productivity through automation.
• Support client-focused initiatives, events, and strategic programs, partnering with Business Development teams to ensure successful planning, execution, and measurement of outcomes.
• Coordinate with functional teams and key stakeholders to ensure the availability, accuracy, and integrity of data used for business performance management and reporting.
• Provide executive-ready insights and recommendations to senior leadership on business performance, emerging trends, risks, and opportunities across the cluster.
• Support the Head of Business Planning & Operations in driving commercial effectiveness, strategic planning, operational excellence, and key business priorities across the KBO sub-region.

Qualifications and Requirements

• 5-10 years of relevant experience.
• Demonstrated digital fluency, including the ability to work with emerging technologies such as Generative AI tools (*, ChatGPT, Microsoft Copilot) to support everyday work.

Work Conditions

This role requires a minimum of 3 days in the office. Specific expectations regarding these in-office days will be confirmed by the Hiring Manager.