Call Center Representative📣 Job Ad

About the Opportunity

Tamkeen Human Resource (THR) is seeking a Call Center Representative to join its team in Riyadh, Saudi Arabia. This full-time role is central to providing direct customer support and ensuring efficient service delivery.

Role Overview

The Call Center Representative serves as a primary point of contact for customers, managing incoming calls and addressing inquiries. The position requires a professional and customer-oriented approach to assist individuals effectively and maintain high standards of service quality.

Key Responsibilities

• Answer incoming calls and respond to customer inquiries in a timely manner.
• Provide accurate and comprehensive information about company services.
• Direct calls to the appropriate internal departments when necessary.
• Record call details meticulously and maintain accurate documentation for all interactions.
• Ensure high levels of customer satisfaction throughout every interaction.

Qualifications and Experience

• 2-5 years of experience in a call center or customer service representative role.
• Demonstrated professionalism and a strong customer-oriented approach.

Work Setting

This is a full-time position based in Riyadh, Saudi Arabia, within the Tamkeen Human Resource (THR) team. The role operates within a dynamic customer service environment.

Application Process

Candidates who meet the specified requirements are encouraged to submit their application.