CCTV Operator

About the Role

Marriott International is seeking a CCTV Operator to join their team in Riyadh. This full-time position involves monitoring security systems and ensuring the safety and security of the property, guests, and employees. The role requires 0-1 years of experience in a related field.

Key Responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems.
• Lock property entrances as required and conduct daily physical hazard inspections.
• Respond to accidents, administer first aid/CPR if necessary, and contact emergency medical services.
• Assist guests and employees during emergency situations and notify appropriate individuals of incidents.
• Defuse guest/employee disturbances, calling for outside assistance when necessary.
• Complete incident reports for all Security/Loss Prevention related incidents and resolve safety hazard situations.
• Escort unwelcome persons from the property without disrupting operations.
• Respond to scenes of vehicle accidents/thefts and call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents, releasing information only to authorized individuals.
• Conduct investigations and gather evidence, including interviews with relevant parties.

General Duties and Compliance

• Adhere to all company policies and procedures; report accidents, injuries, and unsafe work conditions.
• Complete required safety training and certifications; ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate service needs, and assist individuals with disabilities.
• Communicate professionally and prepare accurate written documents.
• Develop and maintain positive working relationships and support team goals.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by supervisors.

Physical Requirements

• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Capability to read and visually verify information in various formats, including small print.
• Visual inspection of tools, equipment, or machines to identify defects.
• Proficiency in entering and locating work-related information using computers and/or point-of-sale systems.
• Ability to move at a speed required to respond to work situations (*, run, walk, jog).
• Capability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and objects exceeding 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Maneuver through narrow, confined, or elevated spaces.
• Navigate over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Experience and Work Type

This role requires 0-1 years of experience. It is a full-time position based in Riyadh, Saudi Arabia.