Channel Team Lead Hub Delivery📣 Job Ad

About the Role

Amazon Saudi Arabia (ex-Souq) is seeking a Channel Team Lead, Hub Delivery to join its team in Riyadh. This full-time leadership position is central to the Amazon Hub Delivery program, focusing on the strategic oversight and guidance of Account Development Executives (ADEs).

Role Overview

The Channel Team Lead will be responsible for overseeing and guiding a team of Account Development Executives (ADEs) tasked with onboarding and managing local retail partners in Amazon's Hub Delivery program. This leadership role combines field execution with strategic vision, ensuring that ADEs achieve activation and performance targets while maintaining Amazon's high delivery standards.

Key Responsibilities

• Lead, mentor, and develop a team of ADEs, ensuring consistent execution of Amazon's Hub Delivery model.
• Provide hands-on coaching in prospecting, onboarding, and performance management.
• Foster a culture of accountability, commitment, and field excellence within the team.
• Monitor team Key Performance Indicators (KPIs) across operations, activation, and delivery quality.
• Identify systemic issues within territories and implement corrective action plans.
• Partner with Operations, Last Mile, and Program teams to resolve systemic issues impacting delivery quality.
• Provide consolidated field insights to improve program design, partner experience, and scalability.

Candidate Profile

The successful candidate for this role will operate as a coach, problem-solver, and results driver. They will be instrumental in fostering a culture of accountability, commitment, and field excellence within their team, ensuring high standards are met in a dynamic and goal-oriented environment.

Work Setting and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires collaboration with various internal teams, including Operations, Last Mile, and Program teams, to achieve program objectives.

About Amazon Saudi Arabia

Amazon Saudi Arabia (ex-Souq) is dedicated to enhancing its delivery capabilities and partner network through strategic programs like Hub Delivery, serving customers across the region.