Clinical Support Specialist📣 Job Ad

About the Opportunity

Kinetic Business Solutions is seeking a dedicated Clinical Support Specialist to join the team of a reputable and well-established medical device company in Riyadh, Saudi Arabia. This full-time role is essential for providing critical clinical guidance and support within the healthcare community, requiring 5-10 years of relevant experience.

The Clinical Support Specialist Role

The Clinical Support Specialist plays a vital role in ensuring the safe and effective use of medical devices by providing comprehensive support to patients, caregivers, and healthcare professionals. This position involves direct engagement with the healthcare community to facilitate product understanding, adoption, and ongoing support, contributing to a positive customer experience.

Core Responsibilities

• Provide clinical guidance, education, and support to patients, caregivers, and healthcare professionals.
• Deliver product demonstrations and clinical training sessions to ensure safe and effective product usage.
• Support patient onboarding and follow-up activities, ensuring a positive customer experience.
• Collaborate with internal teams to coordinate support activities and ensure consistent service delivery.
• Respond to clinical enquiries and provide appropriate product-related guidance.
• Support educational initiatives and awareness activities within the healthcare community.
• Maintain accurate documentation and comply with relevant clinical and quality standards.

Candidate Profile and Requirements

• A valid nursing licence or registration in Saudi Arabia is required.
• Demonstrated experience of 5-10 years within medical devices, patient care, or a related healthcare environment is essential.
• Strong communication and presentation skills, with the ability to effectively train and engage healthcare professionals.
• A strong patient-focused approach combined with excellent interpersonal skills.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the specialist to be physically located in Riyadh to effectively serve the local healthcare community and collaborate with internal teams.

Application Process

Candidates who meet the outlined qualifications and are prepared to contribute to a leading medical device company are encouraged to apply.