Concierge📣 Job Ad

About the Concierge Role

Hilton Riyadh Hotel & Residences is seeking a Concierge to join its team in Riyadh. This full-time position is integral to providing comprehensive guest services and ensuring a high standard of hospitality for all visitors.

Role Purpose

The Concierge serves as a primary point of contact for guests, providing assistance with various requests and services. This position focuses on delivering memorable experiences and upholding the standards of hospitality for every guest, contributing to overall guest satisfaction.

Key Responsibilities

• Respond promptly and professionally to guest inquiries, requests, and concerns.
• Provide information and facilitate arrangements for dining, transportation, events, tours, and local attractions.
• Coordinate personalized guest needs, including medical care, childcare, and floral delivery.
• Manage the receipt and delivery of messages, mail, packages, and faxes.
• Facilitate seamless registration and elevated service for high-priority guests.
• Share marketing materials and encourage the use of hotel services and programs.

Desired Attributes

Success in this role at Hilton is guided by specific core values and attributes:

• A passion for delivering hospitality.
• Acting with integrity and making ethical decisions.
• Inspiring others through leadership.
• A belief that teamwork drives optimal outcomes.
• A strong sense of ownership and accountability.
• A focus on the present, applying urgency and discipline to every moment to create a lasting impact.

Work Environment

This is a full-time position located at the Hilton Riyadh Hotel & Residences in Riyadh. The role operates within a dynamic hotel setting, interacting directly with guests and various hotel departments to ensure service excellence.

Application Information

Interested candidates are encouraged to apply for this Concierge position at Hilton Riyadh Hotel & Residences.