Contractor Onboarding & Access Management Coordinator📣 Job Ad

About the Role

Code Ninja is seeking a Contractor Onboarding & Access Management Coordinator to manage the comprehensive onboarding process for contractors, consultants, and temporary resources. This full-time role is crucial for ensuring that all external personnel are fully operational from their first day, operating within a banking environment and adhering to strict compliance and security standards.

Key Responsibilities

• Coordinate the end-to-end onboarding process for contractors, consultants, and temporary resources, ensuring all activities are completed before their joining date.
• Collect and verify required onboarding documentation, maintaining accurate records and trackers.
• Schedule and facilitate onboarding activities, induction sessions, and orientations.
• Raise and coordinate system and application access requests, tracking workflows and ensuring timely approvals and provisioning in collaboration with IT Infrastructure, Information Security, IAM, IT Service Desk, and application owners.
• Coordinate the issuance of employee/contractor IDs, badges, and physical access, liaising with security and facilities teams.
• Act as the central coordination point for various stakeholders including Hiring Managers, Project Managers, HR, IT, Security, and Procurement, providing regular status updates and escalating blockers.
• Maintain centralized onboarding trackers covering status, documentation, approvals, access requests, IDs, badges, and joining dates.
• Monitor onboarding SLAs and prepare daily/weekly status reports.
• Ensure all onboarding activities comply with bank policies, security standards, access management controls, and regulatory requirements, supporting periodic access reviews and validations.

Qualifications and Experience

This position is open to Saudi Nationals only.

• 1-3 years of relevant experience in contractor onboarding, IT onboarding, access management, HR operations, IT coordination, or a similar role.
• Experience working with contractors, consultants, vendors, or temporary resources in a large enterprise environment.
• Strong understanding of end-to-end onboarding processes and access provisioning workflows.
• Experience coordinating with IT Infrastructure, IAM, Information Security, Service Desk, and application teams.
• Proficiency in raising and tracking IT access requests and approval workflows.
• Strong understanding of documentation, approval, and compliance requirements.
• Experience in a banking or financial services environment is highly preferred.
• Familiarity with ITSM / ticketing systems such as ServiceNow, Jira, or BMC is preferred.
• Strong Microsoft Office / Excel skills for maintaining trackers and reporting.

Required Skills

• Excellent organizational and time-management skills.
• Strong follow-up and stakeholder coordination capabilities.
• Ability to manage multiple onboarding requests simultaneously and work under tight deadlines.
• Strong written and verbal communication skills.
• High attention to detail and ability to maintain accurate records.

Key Performance Indicators

• Percentage of contractors fully onboarded before their joining date.
• Day-1 readiness and operational access availability.
• Onboarding SLA adherence.
• Access request turnaround time.
• Accuracy and completeness of onboarding documentation.
• Timely completion of required approvals.
• Reduction in onboarding delays and escalations.
• Compliance with bank onboarding and access management policies.
• Stakeholder and contractor satisfaction.

Candidate Profile and Company Culture

The ideal candidate is a hands-on onboarding and coordination specialist who is highly organized, detail-oriented, and capable of managing multiple onboarding activities concurrently. Strong experience coordinating contractor onboarding, access requests, system provisioning, approvals, badges, and documentation with various internal stakeholders is essential. Experience within a bank or highly regulated enterprise environment, particularly with exposure to IAM, ITSM, Information Security, and access governance processes, is highly advantageous.

Code Ninja offers an opportunity to work in a dynamic, project-driven environment with exposure to large-scale technology and digital transformation projects. Collaboration with project teams, customers, hiring managers, and leading staffing partners is integral to this role, providing professional growth and development opportunities.

Code Ninja is an equal opportunity employer committed to diversity and inclusion. All employment decisions are based on merit, competence, and performance. Female and minority candidates are encouraged to apply.