Credit Supervisor (Saudi National)

About Accor and Sofitel Riyadh

Accor is a global leader in the hospitality sector, recognized for its diverse portfolio of brands and commitment to fostering professional growth. The company supports daily learning and development, ensuring work brings purpose and allows for the exploration of career possibilities. This role is based at the Sofitel Riyadh Hotel & Convention Center, a five-star property in Riyadh dedicated to providing a luxurious experience with impeccable service and personalized attention for every guest.

Role Overview

Accor is seeking a Credit Supervisor (Saudi National) to join the team at the Sofitel Riyadh Hotel & Convention Center. This full-time position in Riyadh requires 5-10 years of relevant experience and involves overseeing all credit and accounts receivable functions for the hotel. The Credit Supervisor will report directly to the Credit Manager, ensuring financial accuracy and efficient collection processes in line with company policies.

Key Responsibilities

• Oversee all hotel credit and accounts receivable functions.
• Review and approve credit applications in line with company policies.
• Conduct credit checks for corporate, government, and travel agency accounts.
• Follow up on outstanding balances and ensure timely collections.
• Review aging reports and support effective collection strategies.
• Ensure accurate billing for groups, events, long-stay guests, and corporate accounts.
• Verify supporting documents and resolve billing disputes with relevant departments.
• Maintain accurate and compliant credit files and documentation.
• Prepare credit reports, reconciliations, and month-end summaries.
• Support internal and external audits with required documentation.
• Coordinate closely with Front Office, Sales, Events, and Finance teams.
• Communicate with clients regarding billing inquiries, payments, and credit terms.
• Build and maintain positive relationships with clients and business partners.

Required Qualifications and Experience

• 5-10 years of previous experience in hotel credit, accounts receivable, or finance.
• Hospitality experience is preferred.
• Strong understanding of credit procedures, billing, and collection processes.

Skills and Competencies

• High level of accuracy, integrity, and attention to detail.
• Strong communication and negotiation skills.
• Ability to work independently and manage deadlines effectively.
• Proficiency in Property Management Systems (PMS), accounting systems, and MS Excel.

Work Context

This is a full-time position based at the Sofitel Riyadh Hotel & Convention Center in Riyadh. Accor is seeking qualified Saudi Nationals to fill this Credit Supervisor role.