Data Center Operations Engineer Senior Cloud AI SA📣 Job Ad

About Qualcomm and the Role

Qualcomm is leveraging its expertise in hardware-accelerated AI to deliver powerful, energy-efficient generative AI and computer vision workloads at rack-scale in modern data centers. The Qualcomm Cloud AI team develops and operates a vertically integrated hardware and software platform for large-scale AI inference acceleration across global deployments. We are seeking a Senior Data Center Operations Engineer to join our team in Riyadh, Saudi Arabia. This is a full-time position requiring 2-5 years of relevant experience. Applicants must be Saudi Nationals to be considered for this role.

Role Overview

The Senior Data Center Operations Engineer will support Qualcomm’s Cloud AI data center environments through hands-on administration of MAAS, virtual machines, server operating systems, and operational infrastructure. This role is responsible for the reliable deployment, imaging, provisioning, troubleshooting, and maintenance of systems that support Cloud AI deployments. It requires strong senior-level technical execution, practical troubleshooting judgment, and disciplined ownership of documentation, inventory, and operational procedures.

Operational Responsibilities

• Administer MAAS servers, including deployment configuration, bare-metal provisioning, image management, imaging workflows, and troubleshooting provisioning issues.
• Provision, configure, and support virtual machines, managing compute, memory, storage, and network resource allocation based on operational requirements.
• Install, patch, maintain, and troubleshoot server operating systems across bare-metal and virtualized environments.
• Support day-to-day server resources, storage coordination, and infrastructure incidents impacting Cloud AI data center operations.
• Troubleshoot server hardware, operating system, provisioning, VM, storage, and infrastructure issues, escalating when necessary and supporting resolution through closure.
• Coordinate with HUMAIN, internal Qualcomm teams, and vendors for deployments, maintenance activities, incident response, and operational follow-up.
• Maintain accurate system inventory, deployment records, configuration information, operational documentation, and standard operating procedures.

Automation and Collaboration

• Contribute to improvements in monitoring, alerting, ticketing, and operational workflows to enhance support efficiency and reduce repeat issues.
• Develop and maintain runbooks, checklists, and troubleshooting procedures for MAAS, VM provisioning, OS maintenance, and infrastructure support activities.
• Participate in incident reviews and translate lessons learned into practical operational process improvements.
• Serve as a trusted technical partner to Cloud AI software, systems, security, supply chain, and facilities teams.
• Communicate complex operational issues, tradeoffs, and recommendations clearly to engineers, leadership, and external partners.
• Influence operational roadmaps and priorities through data-driven insights and recommendations.

Required Qualifications

Candidates should possess 2-5 years of experience in data center operations or a related field. The role requires strong senior-level technical execution and practical troubleshooting judgment. The ability to coordinate effectively across internal and external teams is essential. Disciplined ownership of documentation, inventory, and operational procedures is also a key requirement. This position is open only to Saudi Nationals.

Physical Requirements

• Ability to frequently transport, install, and rack equipment weighing at least 25 lbs.
• Ability to work in data center environments, which may involve standing, lifting, and equipment installation.