Digital & Strategy Consultant Digital Payments

About the Role

PayTech Group is seeking an experienced Digital & Strategy Consultant specializing in Digital Payments to join its Digital & Strategy team. This is a contract position based in Riyadh, Saudi Arabia, with an engagement period of three months. The role focuses on contributing to digital transformation and business strategy initiatives within the financial services sector.

Role Purpose and Context

The Digital & Strategy Consultant will provide support to the Digital & Strategy team, applying structured problem-solving methodologies and practical experience across customer journeys, digital channels, and experience design. The consultant will leverage strong financial services knowledge to deliver strategic recommendations and support project execution.

Key Responsibilities

• Support the Digital & Strategy team in delivering digital transformation and business strategy engagements.
• Conduct structured analysis of business challenges, customer needs, market dynamics, and strategic opportunities.
• Assess and redesign customer journeys across relevant products, services, and digital channels.
• Contribute to experience-design initiatives by identifying customer pain points, improvement opportunities, and target-state experiences.
• Develop clear strategic recommendations supported by quantitative and qualitative analysis.
• Build robust Excel models, analyses, and trackers to support decision-making and project delivery.
• Create executive-ready presentations that communicate findings, options, recommendations, and implementation priorities.
• Work closely with business, product, digital, operations, and other relevant stakeholders to gather input and validate recommendations.
• Support workshops, working sessions, and stakeholder discussions, including preparation of materials and documentation of outcomes.
• Manage assigned workstreams, track actions, and deliver high-quality outputs within the engagement timeline.
• Bring relevant financial-services perspectives, benchmarks, and practical consulting approaches to the project.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience in digital strategy or consulting, preferably within the financial services or digital payments sector.
• Demonstrated experience in digital transformation and business strategy initiatives.
• Proven ability to conduct structured analysis and develop strategic recommendations.
• Experience in customer journey assessment, redesign, and experience design.
• Proficiency in building financial models and creating executive-level presentations.

Work Environment

This role is a contract position based in Riyadh, Riyadh, Saudi Arabia. The consultant will work closely with internal teams and stakeholders to achieve project objectives within the specified timeline.