Dispatcher & Scheduler📣 Job Ad

About the Role

SOL Business Solutions is seeking a Dispatcher & Scheduler to join our team in Riyadh. This full-time role is central to ensuring the timely and efficient delivery of scheduled work by coordinating people, suppliers, and locations. The position requires 2-5 years of relevant experience.

Role Purpose

The Dispatcher & Scheduler is responsible for managing the operational schedule, allocating resources to each job, confirming readiness, and adapting plans as circumstances change. This role serves as the primary point of contact for operational adjustments and ensures that daily plans are executed effectively and rebuilt as necessary.

Key Responsibilities

• Build and maintain the operating schedule across all active assignments.
• Allocate staff, suppliers, and locations to every scheduled job.
• Balance workload, travel time, and coverage across teams and geographies.
• Monitor live status throughout the day and confirm on-time starts.
• Act as the first point of contact for operational issues and escalate through established channels.
• Record delays, no-shows, and incidents, including their causes.
• Close each day with a confirmed status for every job.

Data Management and Reporting

• Maintain accurate master data for staff, suppliers, locations, and contacts.
• Capture completion records on the day work is performed.
• Produce daily and weekly operations reports.
• Ensure documentation is complete to prevent delays in approvals and invoicing.

Change Management

• Log every cancellation, postponement, and substitution against its notification date.
• Check each change against agreed notice periods and flag exceptions.
• Record the cost impact of changes on suppliers, logistics, and travel.

Qualifications and Experience

• 2-5 years of experience in a dispatching, scheduling, or similar coordination role.
• Demonstrated ability to manage complex schedules and allocate resources effectively.
• Strong organizational and problem-solving skills.
• Proficiency in maintaining accurate records and generating operational reports.