Export Sales Engineer I EXA Ceramics📣 Job Ad

About the Role

alfanar is seeking an Export Sales Engineer I EXA Ceramics to join their team in Riyadh. This full-time position is responsible for providing solution selling to prospective clients, executing strategic deals, and modeling financial business cases. The role involves matching customer requirements to proposed solutions in a timely manner, adhering to quality standards, company policies, and procedures, with the ultimate goal of achieving the plan and targets of the Project Sales department.

Sales and Client Relationship Management

• Build strong relationships with decision-makers in large contracting companies, as well as with designers, architects, contractors, and consultants.
• Establish effective relationships with specifiers and consultants to secure approvals for the company’s products.
• Develop a comprehensive project list covering all market sectors within the assigned territory.
• Engage with owners, consultants, main contractors, and sub-contractors to ensure successful project outcomes.
• Work with management to create and maintain lists of existing and potential customers, identifying those with the potential to exceed budget requirements.
• Promote and sell the company’s product portfolio.
• Cooperate with the sales manager to set annual sales goals, including product volume, value, and selling price, involving strategic planning and financial forecasting.
• Provide solutions to clients' technical queries and ensure satisfactory resolution of customer complaints.
• Provide customer statements and ensure timely payments.

Reporting and Operational Coordination

• Maintain accurate customer records and submit sales reports.
• Provide monthly project reports detailing project status and other activities affecting the business or company.
• Keep accurate records of customer interactions, transactions, and performance.
• Update information on the CRM system and C4C weekly.
• Handle the preparation of technical prequalification submittals.
• Liaise with store, logistics, and finance departments to ensure timely delivery of goods and smooth operations.
• Coordinate with the finance department to handle internal invoicing and ensure timely payment processing.
• Attend team meetings and actively contribute improvements, new ideas, and insights.

Professional Accountability and Compliance

• Maintain updated soft and technical skills related to the job and develop a clear vision for career path achievement.
• Perform planned activities to meet operational and development targets as per delivery schedules, utilizing resources effectively within cost and time parameters.
• Provide periodic reports detailing deviations and execution of planned tasks.
• Solve related problems that arise and escalate complex operational issues when necessary.
• Ensure quality requirements are met, developing effective quality control and processes, including specifications for products or related activities.
• Contribute to business process improvements by coordinating well-defined written systems, policies, procedures, and seeking automation opportunities.
• Comply with all related company policies, procedures, and work instructions.
• Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity.

Required Experience

Candidates for this role should possess 2-5 years of experience in a relevant sales engineering capacity. A background in export sales, particularly within the ceramics or construction materials industry, is beneficial. Strong capabilities in solution selling, financial business case modeling, and project sales are essential.

Application Information

This role offers an opportunity to contribute to alfanar's export market growth. We encourage qualified candidates to apply.