Freight Forwarding Operations Executive

About DGL

DGL is an integrated logistics and freight forwarding company with its headquarters in Abu Dhabi. The company maintains operational offices in Dubai (Jebel Ali, DAFZA), KEZAD, India, and China. With over a decade of operational experience, DGL has established a reputation for reliability, efficiency, and excellence across the logistics value chain. DGL is part of Delight Investment Group (DIG), a multi-vertical holding group with a diverse portfolio across transport and logistics, facilities management, information technology, and trading of specialized oil and gas equipment supplies.

The Role: Freight Forwarding Operations Executive

DGL is seeking a Freight Forwarding Operations Executive to manage end-to-end air and sea freight operations in Riyadh, Saudi Arabia. This full-time role involves handling import/export documentation, Saudi Customs clearance, shipment coordination, and ensuring timely delivery. The position requires 2-5 years of experience and a strong understanding of Saudi Customs procedures.

Key Responsibilities

• Handle end-to-end operations for airfreight and seafreight import and export shipments.
• Coordinate with customs, government authorities, airlines, shipping lines, ports, transporters, and other service providers.
• Manage shipments through major airports and seaports across Saudi Arabia.
• Coordinate with local transporters, customs brokers, warehouses, and other logistics vendors.
• Handle shipping line and airline documentation, bookings, shipment tracking, and delivery coordination.
• Ensure timely customs clearance and delivery of shipments to clients.
• Resolve operational issues, shipment delays, customs queries, and documentation discrepancies.
• Maintain proper shipment records and ensure compliance with company procedures and Saudi regulations.
• Coordinate closely with the sales and customer service teams to provide timely shipment updates to clients.
• Develop and maintain good working relationships with local vendors and logistics service providers.

Qualifications and Experience

• 2-5 years of experience in freight forwarding operations.
• Comprehensive knowledge of Saudi Customs procedures, customs clearance requirements, approvals, permits, and documentation.
• Demonstrated ability to coordinate effectively with various logistics partners and authorities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close coordination with various internal teams and external stakeholders to ensure smooth, compliant, and efficient logistics operations.