Fulfillment Center Supervisor

About the Role

Amazon Saudi Arabia is expanding its operations team and is seeking a Fulfillment Center Supervisor. This full-time role is based in Riyadh and involves overseeing shift management within one of Amazon's first-mile fulfillment centers, middle-mile sortation centers, or final-mile delivery stations. The Operations Specialist drives the operational pulse on the ground, playing a key role in ensuring customer orders are processed efficiently at every stage of the supply chain.

Role Context

This position is integral to Amazon's operations, focusing on the effective management of daily shifts to meet customer demand. The role requires a proactive approach to operational challenges and continuous improvement, ensuring adherence to quality and safety standards while optimizing labor allocation and process flows. It is a varied and challenging role where each day presents different operational scenarios.

Key Responsibilities

• Create and maintain a safe working environment by identifying safety opportunities within the work area.
• Manage and train Associates to ensure high-quality service for customers.
• Ensure customer orders are fulfilled in accordance with quality and safety guidelines.
• Provide critical shift-related information continuously to frontline management and operators.
• Adjust labor allocation throughout shifts to meet and exceed operational plans and forecasts.
• Engage with support functions and other departments to address common issues or needs in key performance areas, such as process area readiness, 5S, safety, and training.
• Contribute to solving logistics and supply chain challenges through data analysis, innovation, and process optimization.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Amazon's fulfillment, sortation, or delivery stations, requiring on-site presence to manage shift operations effectively.

Application Process

Interested candidates are invited to apply for this role within Amazon Operations. Further details regarding the application process will be provided upon expressing interest.