Fulfillment Center Supervisor

Fulfillment Center Supervisor Role at Amazon Saudi Arabia

Amazon Saudi Arabia is seeking a Fulfillment Center Supervisor to join its Operations team in Riyadh. This full-time role involves overseeing shift management within our fulfillment, sortation, or delivery centers, contributing to the efficient flow of customer orders.

About the Operations Team

As a key member of Amazon Operations, the Supervisor drives the operational pulse on the ground, ensuring customer orders are processed effectively at every stage of the supply chain. This position offers a varied and challenging environment within our first mile fulfillment centers, middle mile sortation centers, or final mile delivery stations.

Key Responsibilities

• Create and maintain a safe working environment by identifying safety opportunities across the work area.
• Manage and train Associates to ensure high-quality service for customers.
• Ensure customer orders are fulfilled in compliance with quality and safety guidelines.
• Provide critical shift-related information continuously to frontline management and operators.
• Adjust labor allocation throughout shifts to meet and exceed operational plans and forecasts.
• Engage with support functions and other departments to address common issues or needs in key performance areas such as process area readiness, 5S, safety, and training.
• Contribute to solving logistics and supply chain challenges through data analysis, innovation, and process optimization.

Basic Qualifications

• 1+ years of experience with Microsoft Office (Word, Excel, and Outlook).
• High school diploma or equivalent.
• Ability to work a flexible schedule, shift, or work area, including weekends, nights, and/or holidays.
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Ability to work 40 hours per week, with overtime as required.

Preferred Qualifications

• 3+ years of experience with Microsoft Office products and applications.

Work Environment and Application

This full-time position is based in Riyadh, Saudi Arabia, within a dynamic operations setting. Candidates should be prepared for a demanding physical environment and flexible working hours. We encourage qualified individuals to apply.