Hospitality Supervisor📣 Job Ad

About SSCL and the Hospitality Supervisor Role

SSCL (Saudi Service Company Limited) is a prominent service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is dedicated to delivering reliable, high-quality, and cost-effective solutions that ensure the efficient operation of client facilities across healthcare, industrial, and commercial sectors. We are seeking a Hospitality Supervisor to join our team in Riyadh, Saudi Arabia, to oversee hospitality operations and maintain exceptional standards.

Role Overview and Objectives

The Hospitality Supervisor is responsible for ensuring cleanliness, hygiene, and a safe environment across assigned facilities. This full-time role involves direct supervision of housekeeping staff, ensuring compliance with company policies, and delivering high-quality housekeeping services that consistently meet both organizational and client expectations. The supervisor plays a key role in upholding the company's commitment to service excellence.

Key Responsibilities

• Supervise housekeeping staff to ensure daily cleaning tasks are completed to established quality standards.
• Conduct regular inspections of facilities to verify cleanliness, hygiene, and adherence to safety protocols.
• Effectively allocate tasks, schedules, and resources to meet operational requirements.
• Train and guide housekeeping staff on proper cleaning procedures, safety standards, and equipment use.
• Monitor the inventory of cleaning supplies and initiate replenishment requests as needed.
• Promptly address and resolve housekeeping-related issues, complaints, or service gaps.
• Ensure full compliance with occupational health and safety standards and company housekeeping policies.
• Coordinate with other departments to support special events, deep cleaning initiatives, or emergency needs.
• Maintain accurate records of staff attendance, cleaning schedules, and inspection reports.
• Identify opportunities for service improvement and recommend enhancements for efficiency.
• Prepare periodic performance reports for management review.
• Ensure team efforts align with the organization's strategic goals, fostering a culture of collaboration and accountability.
• Perform any additional duties or tasks assigned by the direct supervisor to support departmental and organizational objectives.

Required Experience and Qualifications

Candidates for this position should possess 3-5 years of relevant experience in hospitality supervision or a similar role within facility management. A proven track record of managing and training staff, ensuring compliance with health and safety regulations, and maintaining high standards of cleanliness and hygiene is essential.

Work Setting

This is a full-time position based in Riyadh, Saudi Arabia. The role requires on-site supervision and coordination within various client facilities.

Application Process

Interested candidates are invited to apply for this role. SSCL values dedication to service quality and operational excellence.