Implementation Analyst

About the Role

JPMorgan Chase is seeking an Implementation Analyst to join the Treasury Services onboarding team for Global Corporate Banking in Europe, Middle East, and Africa. This full-time position is based in Riyadh and requires 0-1 years of experience. The role involves leading client onboarding implementations for Saudi Arabia-based clients, from initial scoping through go-live and transition to client service.

Role Context and Impact

As an Implementation Analyst, you will be a central point of contact, ensuring clear plans, timely execution, and proactive risk management for cash management implementations. You will collaborate closely with colleagues across sales, product, client service, and operations to deliver a seamless end-to-end client experience. This position offers an opportunity to develop deep expertise in implementation and cash management, contributing to a consistent, high-quality methodology that enhances client experience and accelerates time to revenue.

Key Responsibilities

• Implement cash management solutions of varying size and complexity for Saudi Arabia-based clients.
• Manage multiple projects concurrently, serving as the central point of contact for clients and internal stakeholders.
• Partner with sales, product, client service, operations, and other internal teams to ensure successful outcomes.
• Develop and maintain project plans, clarifying roles, tasks, timelines, and dependencies with clients and partners.
• Facilitate regular client meetings and status calls to review progress, actions, risks, and next steps.
• Coordinate internal and external activities to deliver solutions within agreed timeframes.
• Provide accurate status reporting and escalate issues that could impact client experience or target dates.
• Review client requirements, implementation documentation, and data with strong attention to detail.
• Identify process gaps and improvement opportunities, contributing to initiatives that strengthen delivery quality.

Required Qualifications and Skills

• 0-1 years of experience in implementation, onboarding, or project delivery within banking, payments, cash management, or related financial services.
• Experience working with corporate and/or financial institution clients in a client-facing capacity.
• Strong project management and organizational skills, including the ability to prioritize and manage competing deadlines.
• Strong verbal, written, and interpersonal communication skills for interaction with clients and internal stakeholders.
• Demonstrated attention to detail and ability to work accurately in a deadline-driven environment.
• Strong analytical and problem-solving skills, including issue identification, root-cause investigation, and escalation judgment.
• Proficiency in Microsoft Excel, including maintaining trackers, validating data, and producing reports; working knowledge of PowerPoint and Word.
• Strong data skills, including comfort working with large datasets and maintaining structured project reporting.
• Ability to build strong working relationships and collaborate effectively within a team environment.

About JPMorgan Chase

* Morgan is a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals, and institutional investors worldwide. The company operates with a "first-class business in a first-class way" approach, striving to build trusted, long-term partnerships to help clients achieve their business objectives. JPMorgan Chase values diversity and inclusion, recognizing that the diverse talents of its global workforce are directly linked to its success. The company is an equal opportunity employer and makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Application Information

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