Infrastructure Administrator📣 Job Ad

About the Role

TAWANTECH is seeking an Infrastructure Administrator to join its team in Riyadh, Saudi Arabia. This full-time position requires 2-5 years of experience in infrastructure administration. The role focuses on supporting the installation, configuration, and maintenance of infrastructure agents across Linux and Windows environments, ensuring standardization and security compliance.

Role Overview

The Infrastructure Administrator will be responsible for performing essential system administration tasks, including OS-level configuration, patching, and hardening. A key aspect of this role involves deploying and managing various enterprise tools and ensuring strict adherence to cybersecurity and data protection requirements across all infrastructure activities.

Key Responsibilities

• Support the installation, configuration, and maintenance of infrastructure agents across Linux and Windows environments, ensuring standardization and security compliance.
• Perform system administration tasks, including OS-level configuration, patching, hardening, and agent lifecycle management.
• Deploy and manage enterprise tools such as monitoring agents, endpoint management solutions, backup agents, and security tools (*, SIEM, EDR).
• Ensure compliance with SAMA, NCA, PDPL, and NDMO cybersecurity and data protection requirements during installation and configuration activities.
• Execute Infrastructure operations aligned with ITIL processes, including Incident, Problem, and Change Management, ensuring proper documentation and approvals.
• Monitor system health, performance, and availability through enterprise monitoring tools and proactively remediate infrastructure issues.
• Assist in Disaster Recovery (DR) and Business Continuity Planning (BCP) activities, including testing, failover validation, and recovery execution.
• Collaborate with vendors and internal teams for troubleshooting, upgrades, and deployment of infrastructure components.
• Maintain accurate operational documentation, including configuration baselines, deployment procedures, and knowledge base articles.
• Perform root cause analysis (RCA) for infrastructure incidents and implement preventive measures.
• Support automation initiatives using scripting (*, PowerShell, Bash) to enhance efficiency and reduce manual effort.
• Ensure secure configurations and adherence to baseline standards, including patching, vulnerability remediation, and access controls.

Qualifications and Experience

• 2-5 years of experience in infrastructure administration or a related field.
• Proficiency in supporting and maintaining infrastructure agents across Linux and Windows environments.
• Experience with system administration tasks, including OS-level configuration, patching, and hardening.
• Demonstrated ability to deploy and manage enterprise tools such as monitoring agents, endpoint management solutions, backup agents, and security tools (*, SIEM, EDR).
• Knowledge of cybersecurity and data protection requirements (SAMA, NCA, PDPL, NDMO) and their application.
• Familiarity with ITIL processes, including Incident, Problem, and Change Management.
• Scripting skills (*, PowerShell, Bash) for automation initiatives.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to TAWANTECH's infrastructure operations.

Application Process

Candidates who meet the outlined qualifications are encouraged to apply.