Infrastructure Presales Engineer

About the Role

JCCS is seeking an Infrastructure Presales Engineer to join their team in Riyadh, Saudi Arabia. This full-time role involves designing and positioning enterprise infrastructure solutions that meet customer business and technical requirements. The engineer will support the sales team throughout the opportunity lifecycle, from initial requirements gathering to solution design and vendor engagement.

Key Responsibilities

• Engage with customers to understand their business and technical requirements.
• Design comprehensive infrastructure solutions, including servers, storage, virtualization, backup, disaster recovery, and data center technologies.
• Conduct technical workshops, assessments, and solution presentations for clients.
• Prepare high-level and low-level solution designs and develop technical documentation and architecture diagrams.
• Plan, build, and execute hands-on proof-of-concept (PoC) environments and benchmark testing.
• Maintain reusable solution templates and design documents, and conduct internal knowledge-sharing sessions.

Presales Support and Engagement

• Support the sales team during customer meetings and presentations.
• Prepare technical proposals, statements of work, and compliance matrices.
• Develop Bills of Materials (BOMs) and Bills of Quantities (BOQs), along with sizing recommendations.
• Respond to RFPs, RFQs, and tenders, and perform technical comparisons against competitor solutions.

Infrastructure Technologies Expertise

The role requires expertise in designing solutions based on a range of infrastructure technologies, including:

• Platforms such as Dell Technologies, HPE, Cisco, Lenovo, or equivalent.
• Virtualization technologies including VMware, Hyper-V, and Nutanix.
• SAN/NAS storage platforms.
• Backup and recovery solutions.
• Data center networking solutions.
• High availability and disaster recovery architectures.

Vendor and Partner Management

• Coordinate with vendors for pricing, solution validation, and technical support.
• Manage technical relationships with strategic technology partners and enhance partnerships with infrastructure vendors.
• Participate in vendor training and certification programs to maintain expertise.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience in infrastructure presales or a similar technical role. Success in this role will be measured by technical proposal quality, win rate, BOQ accuracy, solution compliance, customer satisfaction during technical engagements, revenue contribution from infrastructure opportunities, and technical certifications.