Internal Account Support📣 Job Ad

About Belden Inc.

Belden Inc. is a global technology company dedicated to solving complex connectivity challenges through innovation. The company focuses on connecting people, information, and ideas to create meaningful impact for its customers and the communities it serves. Belden contributes to shaping the future of digitization and advancing the next generation of innovation. This full-time Internal Account Support position is based in Riyadh, Saudi Arabia, with operational scope that includes Al Khobar.

Role Summary

The Internal Account Support specialist provides essential assistance to customers and collaborates with account managers to facilitate sales operations. This role is central to ensuring timely responses to inquiries, supporting promotional activities, and contributing to the overall efficiency of customer engagement and sales practices within Belden Inc.

Key Responsibilities

• Respond promptly to all customer requests and inquiries for standard information, including pricing, delivery times, and sample requests, via phone and email.
• Facilitate the distribution of pricing promotions to accounts, as directed by account managers, and manage special discounts to support booking and billing targets at month or quarter-end.
• Promote new product introductions and offer basic training to key accounts and channel partners when required by account managers.
• Provide fact-based input to Business Units to assist in specifying new customer requirements and defining customer and vertical market solution propositions that offer quantifiable value.
• Enter quotations for special requests and dispatch these quotes to the respective requesters.
• Identify areas for improvement in existing sales practices and propose actionable suggestions for enhancement.

Required Experience

Candidates for the Internal Account Support position should possess 2 to 5 years of relevant professional experience. This experience should demonstrate a proven ability to manage customer interactions, support sales processes, and contribute to operational improvements within a business context.

Work Environment and Location

This is a full-time role situated in Riyadh, Saudi Arabia, with responsibilities that may encompass activities in Al Khobar. The role involves collaboration with global teams and contributes to the company's regional and international objectives within a dynamic work setting.

Application Information

Belden Inc. offers an environment that supports professional growth and empowers individuals to contribute to significant industry advancements. Further details regarding compensation for this role will be discussed directly with qualified candidates during the interview process.