IT Administrator

About the Role

Noble Horizon is seeking a skilled IT Administrator to join our team in Riyadh, Saudi Arabia. This full-time role is essential for maintaining the company's IT infrastructure, providing technical support to employees, and ensuring system security. The IT Administrator will support the day-to-day technology needs of the business within a fast-paced, multi-business environment.

Key Responsibilities

• Manage and maintain company IT infrastructure, including desktops, laptops, printers, routers, switches, and network systems.
• Install, configure, and maintain hardware, software, and operating systems.
• Monitor system performance to ensure smooth daily IT operations.
• Support Microsoft 365 administration, including Outlook, Teams, OneDrive, and SharePoint.
• Maintain user accounts, permissions, and access rights.
• Ensure proper backup, antivirus, and cybersecurity measures are implemented.
• Provide first-level and second-level IT support to employees.
• Troubleshoot hardware, software, email, internet, and connectivity issues.
• Support onboarding and offboarding setup, including devices, accounts, and access credentials.
• Coordinate with external IT vendors and service providers as needed.
• Maintain IT inventory and asset tracking records.
• Monitor office network connectivity and internet performance.
• Support VPN, Wi-Fi, firewall, and security configurations.
• Ensure compliance with IT policies, security standards, and data protection practices.
• Assist in minimizing downtime and resolving technical incidents quickly.
• Maintain IT documentation, manuals, and troubleshooting procedures.
• Prepare reports related to IT assets, incidents, and system updates.
• Support implementation of new technologies and system improvements.
• Assist with ERP, HRMS, CRM, and other business systems when required.

Qualifications and Experience

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
• Minimum of 3–5 years of experience in IT administration or technical support roles.
• Strong knowledge of Microsoft 365, Windows environments, and networking fundamentals.
• Experience managing office IT infrastructure and providing end-user support.
• Familiarity with cybersecurity practices, backups, and access management.

Required Skills

• Good troubleshooting and problem-solving skills.
• Ability to prioritize tasks and efficiently support multiple users.
• Strong communication and interpersonal skills.
• Fluent in English; Arabic is a plus.

Work Environment

This role is based in Riyadh, Saudi Arabia, and requires working efficiently in a dynamic, multi-business environment. Experience in the GCC/KSA region is considered an advantage.

Application Process

We encourage qualified candidates to apply for this position.