IT Availability & Disaster Recovery Manager

About the Role

DXC Technology is seeking an IT Availability & Disaster Recovery Manager to oversee service availability and disaster recovery readiness within a large enterprise environment. This full-time position is based in Riyadh, Saudi Arabia, and focuses on service management rather than direct infrastructure changes or failover activities. The manager will coordinate readiness, testing, reporting, and follow-up actions.

Key Responsibilities

• Maintain approved disaster recovery plans and runbooks for critical IT services.
• Plan and coordinate scheduled DR tests with infrastructure, storage, database, and application teams.
• Define test objectives, document results, and track actions from unsuccessful tests.
• Measure Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) against agreed targets.
• Align IT recovery plans with business continuity needs by working with stakeholders.
• Monitor availability against service targets and investigate downtime incidents.
• Produce availability reports covering incidents, root causes, trends, and improvement actions.
• Identify single points of failure and maintain a register of continuity and availability risks.
• Recommend resilience improvements and track their progress through service improvement plans.

Governance and Audit

• Ensure DR plans, test records, approvals, and remediation evidence are current.
• Support audits by providing evidence of recovery planning, testing, and control effectiveness.
• Ensure recovery documentation is reviewed following significant service or infrastructure changes.

Candidate Profile

We are seeking a manager capable of maintaining practical and current recovery plans, coordinating effective disaster recovery tests, and providing stakeholders with a clear view of service availability and resilience risks.

Required Experience

• 5-10 years of relevant experience.

Work Type and Location

This is a full-time position located in Riyadh, Saudi Arabia.