Junior Customer Service Representative (Fresh Graduate)📣 Job Ad

About Alogayell Consulting Engineers

Alogayell Consulting Engineers is seeking a Junior Customer Service Representative to join its team. This full-time position is based in Riyadh, Saudi Arabia, and offers an opportunity to contribute to the company's customer support operations.

Role Overview

This is an entry-level role specifically for a fresh graduate. The Junior Customer Service Representative will serve as the initial point of contact for customers, assisting with inquiries and providing essential support. The position involves learning to deliver customer support under the guidance of experienced team members.

Key Responsibilities

• Serve as the primary point of contact for customers via phone, email, or chat.
• Provide accurate and clear information regarding the company's services and offerings.
• Handle customer inquiries and requests with professionalism and dedication.
• Efficiently resolve basic customer issues to ensure high customer satisfaction.
• Maintain organized records of customer interactions, inquiries, and feedback.

Candidate Profile

The ideal candidate is a fresh graduate who is enthusiastic and motivated to start a career in customer service. This role is suited for individuals seeking an entry-level opportunity to develop foundational skills in customer support within a professional environment.

Work Type and Location

This is a full-time position located in Riyadh, Saudi Arabia. The successful candidate will work as part of a team, receiving mentorship to enhance their customer service capabilities.

Application Information

Interested candidates are encouraged to apply. Salary details for this position will be discussed during the interview process.