Key Account Manager Infrastructure

About the Role

Jotun is seeking a Key Account Manager - Infrastructure to join their team in Riyadh. This full-time position involves promoting infrastructure concepts and selling to both new and existing key customers within the assigned region. The role focuses on building strong client relationships and addressing sales and technical inquiries to achieve sales, gross margin, DSO, and customer satisfaction targets. The Key Account Manager will contribute to positioning Jotun as a preferred supplier of high-quality performance coating products, solutions, and services.

Key Responsibilities

• Develop infrastructure business by conducting market visits, managing key accounts, tracking new projects, influencing specifications, and setting new business targets to achieve growth.
• Acquire new customers through market analysis, planning visits to potential clients, and promptly responding to quotations and inquiries to secure growth and increase market share for performance coating business.
• Gather information on customer needs, market trends, and competition. Analyze competitive dynamics and market trends, including market size, market share, customer segments, buying factors, and competitive position. Conduct market research and analysis to develop feasible concepts, business strategies, and plans.
• Follow up and monitor key infrastructure projects to ensure Jotun’s products are utilized, aiming to achieve targeted sales budgets.
• Build and maintain strong customer relationships through regular visits to main contractors and EPC (Engineering, Procurement, and Construction) contractors, proactively responding to inquiries, and providing expert guidance on product selection to drive sales growth and achieve sales targets.
• Monitor customers regarding proper pricing and payment to reduce days sales outstanding and achieve targeted gross margins. Coordinate closely with internal departments such as Customer Service, Marketing, and Production to ensure high-quality service delivery.

Required Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience.
• Demonstrated ability to manage key accounts and drive business development in the infrastructure sector.
• Experience in market analysis, competitive dynamics, and strategic planning.
• Proficiency in building and maintaining strong customer relationships.

Work Environment and Reporting

This position is based in Riyadh and operates on a full-time basis. The Key Account Manager - Infrastructure will report directly to the Infrastructure Manager.

Benefits

• Competitive compensation and benefits package.
• Opportunities for continuous learning and training through on-the-job training and the in-house Jotun Academy.
• Career development opportunities across various disciplines and geographies.
• Leadership focused on engaging and enabling teams, reflected in consistent high employee feedback scores.
• A supportive and inclusive company culture.
• Emphasis on team building and social activities.