Key Account Manager Infrastructure

About the Role

Jotun Saudia Co. Ltd. is seeking a Key Account Manager - Infrastructure to join their team in Riyadh. This full-time position involves promoting infrastructure concepts and managing sales to both new and existing key accounts within the assigned region. The role focuses on achieving sales, gross margin, Days Sales Outstanding (DSO), and customer satisfaction targets, positioning Jotun as a preferred supplier of high-quality performance coating products, solutions, and services. The Key Account Manager will report to the Infrastructure Manager.

Key Responsibilities

• Drive infrastructure business development through market visits, key account management, project tracking, specification influence, and setting new business targets to ensure growth.
• Acquire new customers by analyzing the market, planning visits to potential clients, and providing prompt responses to quotations and inquiries to expand market share.
• Gather and analyze information on customer needs, market trends, and competitive dynamics, including market size, share, customer segments, buying factors, and competitive positioning.
• Conduct market research and analysis to develop feasible concepts, business strategies, and plans.
• Monitor key Infrastructure projects to ensure the utilization of Jotun’s products and achieve targeted sales budgets.
• Build and maintain strong customer relationships through regular visits to main contractors and EPC (Engineering, Procurement, and Construction) contractors, responding to inquiries, and providing expert guidance on product selection.
• Monitor customer pricing and payments to reduce Days Sales Outstanding (DSO) and achieve targeted gross margins, coordinating with internal departments such as Customer Service, Marketing, and Production to ensure high-quality service.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience.
• Proven ability to foster strong relationships and engage with the client market.
• Experience in addressing sales and technical inquiries effectively.
• Demonstrated capability to achieve sales, gross margin, DSO, and customer satisfaction targets.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for continuous learning and training through on-the-job development and the in-house Jotun Academy.
• Career development opportunities across various disciplines and geographical locations.
• Leadership focused on engaging and enabling teams, reflected in consistent employee feedback scores.
• A supportive and inclusive company culture.
• Emphasis on team building and social activities.