Key Account Manager📣 Job Ad

About the Role

Philips is seeking a Key Account Manager for a full-time position in Riyadh. This role involves developing and maintaining long-term relationships with key customers by understanding their business needs and offering tailored value propositions. The Key Account Manager will act as the central orchestrator for relationships with assigned key accounts.

Key Responsibilities

• Develop and maintain productive long-term relationships with customers to maximize business value for Philips, based on customer strategies, market insights, and competitive landscape.
• Coordinate a unified Philips approach to customers by collaborating with Sales, Marketing, Service, and Supply Chain teams.
• Develop account strategies aligned with customer priorities and drive sales plans to achieve growth targets, supporting product, solutions, and services towards portfolio standardization.
• Drive continuous improvement initiatives through Lean methodologies.
• Maintain and grow comparable sales and market share through funnel management, strategic account orchestration, and order intake.
• Demonstrate Philips Leadership competencies consistently.
• Develop, maintain, and improve relations with key accounts to establish Philips as a preferred supplier.
• Build and translate sales group business plans into a 2-3 year strategic plan with defined targets, strategies, and actions.
• Create and implement action programs with key accounts to enhance Philips' performance.
• Lead account teams or project teams to ensure alignment in product offerings, market approach, and company profile.
• Analyze and report sales results, market trends, and competitive information for operational planning and product portfolio decisions.

Required Qualifications and Experience

• 5-10 years of experience in a relevant field.
• Professional knowledge and experience in marketing and sales techniques.
• Basic understanding of finance.
• Ability to lead local account teams, organize actions, and ensure timely results.
• Capability to influence multi-disciplinary teams to meet customer expectations.
• Proficient in independent negotiations with customers within established guidelines and sales plans.
• Comprehensive knowledge of company products and services.
• Experience interacting frequently with customers and functional peer group managers.
• Ability to lead cooperative efforts among project team members.
• Supports, initiates, and drives improvement processes to ensure customer satisfaction.
• In-depth theoretical background and practical experience in marketing and sales techniques.
• Knowledge of business issues and ability to analyze market and distribution possibilities to define sales strategy.
• Experience interacting with senior management or executive levels on cross-functional matters.
• Ability to evaluate options and develop plans based on local situations.
• Capable of creating budgets for national accounts and defining diverse project actions.
• Defines sales and distribution strategy for own market segment, including tailored value propositions.
• Ability to align actions between competitive accounts and across product groups.
• Initiates and negotiates tailor-made actions and conditions within defined account budgets.

Skills and Attributes

• Flexibility and willingness to travel frequently within the allocated territory.
• A fast learner with a proactive approach.
• Open-minded, independent, and well-organized.

Work Environment

This is a full-time position based in Riyadh, requiring frequent interaction with customers and internal teams across various functional areas.