Launch Territory & Special Zones Assistant Manager

About Delivery Hero SE and Hungerstation

Delivery Hero SE is a global leader in local delivery platforms, operating in approximately 65 countries. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Hungerstation is a key part of the Delivery Hero Group, focused on delivering a fast, easy, and reliable experience to customers' doors.

Role Overview: Launch Territory & Special Zones Assistant Manager

This full-time position for a Launch Territory & Special Zones Assistant Manager is based in Riyadh and requires 0-1 years of experience. The role focuses on supporting logistics operations, managing special projects, and ensuring efficient supply chain processes within assigned territories and special zones.

Key Responsibilities

• Acquire and onboard new 3PL companies to meet evolving supply and business needs.
• Monitor 3PL operational KPIs and daily performance metrics to maintain service levels.
• Provide day-to-day operational support to 3PL suppliers to resolve field issues and delivery obstacles.
• Validate 3PL invoices, verify deliverable completion, and coordinate payment releases with Finance.
• Manage supply and demand equilibrium within assigned territories to ensure operational efficiency.
• Analyze future capacity requirements to proactively activate supply resources on schedule.
• Streamline Service Level Agreement (SLA) operational processes for 3PL supplier requests.
• Maintain effective working relationships with external suppliers to support smooth logistics operations.

Project Management and Stakeholder Engagement

• Manage assigned special logistics projects and regional initiatives under managerial guidance.
• Align cross-functional teams and corporate departments to ensure smooth project execution.
• Track project timelines, scope, cost metrics, and deliverables against quality standards.
• Establish and maintain working relationships with key internal and external stakeholders.
• Act as an operational representative with local and international stakeholders as directed by the Manager.

Required Experience

• 0-1 years of experience in a relevant field.

Additional Accountabilities

The role also involves responsibilities related to Special Projects Execution, Change Management, Budget Utilization, People Management, and Governance and Resilience, contributing to the overall operational efficiency and strategic objectives of the department.