Logistics Manager Capital Equipment

About the Role

LHH Middle East is seeking a Logistics Manager Capital Equipment to oversee the end-to-end Order-to-Cash process. This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations from order confirmation through to delivery and installation at customer sites. The role also includes managing third-party logistics providers, optimizing costs, and supporting sales forecasting.

Role Context

The Logistics Manager will be responsible for the complete lifecycle of high-value equipment delivery. Candidates typically have experience in businesses that import, deliver, and install such equipment. Relevant sectors include medical and diagnostic equipment, laboratory and scientific instruments, commercial kitchen and foodservice equipment, elevators and building systems, HVAC and industrial equipment, professional audio-visual, retail fixtures and furniture, and premium consumer durables.

Key Responsibilities

• Manage the end-to-end Order to Cash process, balancing customer experience with cost efficiency.
• Implement and deliver Key Performance Indicators (KPIs) across after-sales and customer care activities.
• Oversee third-party logistics providers, ensuring Service Level Agreement (SLA) compliance and high standards for delivery and installation.
• Collaborate with the sales team to reduce backlog and slippage, supporting the achievement of commercial targets.
• Ensure accurate and compliant invoicing in line with local fiscal requirements and IFRS revenue recognition policy.
• Support the Country Manager in developing monthly, quarterly, and annual sales forecasts.
• Maintain data quality and consistency across order processing and portfolio management.
• Drive continuous improvement in logistics cost, stock optimization, and lean process design.
• Build and lead a customer-focused operations team.

Required Experience

• Candidates should possess 5-10 years of relevant experience in logistics and order management, particularly within sectors dealing with high-value equipment.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic environment focused on operational excellence and customer satisfaction.

Application Process

Further details regarding the application process will be provided upon inquiry. Salary for this position will be disclosed during the recruitment process.