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Contract TypeFull-time
Workplace typeOn-site
LocationRiyadh

Job Description

About the Role

W Hotels is seeking a dedicated Maintenance professional to join its team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the guest experience by ensuring the smooth operation and upkeep of hotel facilities. As part of the Marriott International family, this role is instrumental in upholding the brand's reputation for luxury and innovation.

This role involves responding to guest requests, performing routine maintenance, and ensuring all hotel systems and equipment are functioning optimally. The Maintenance professional will play a crucial part in maintaining a safe, comfortable, and aesthetically pleasing environment for guests and associates.

Key Responsibilities

  • Respond to and attend to guest repair requests promptly and efficiently.
  • Communicate effectively with guests and colleagues to resolve maintenance issues.
  • Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, and machines to ensure proper functioning.
  • Carry equipment, such as tools and radios, as needed to complete tasks.
  • Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
  • Maintain maintenance inventory and requisition parts and supplies as necessary.
  • Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
  • Perform surface preparation, painting, minor drywall and wood trim repair, and light bulb and A/C filter replacement.
  • Ensure thorough cleanup of painting or repair areas.
  • Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, switches, outlets, extension cords), cosmetic items, internet devices, and other guestroom items.
  • Program televisions and perform general housekeeping and engineering-related inventory duties.
  • Utilize the Lockout/Tagout system before performing any maintenance work.
  • Perform repairs on interior and exterior landscaping, including sprinkler systems.
  • Input air handler schedules and make temperature adjustments using basic computer skills.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Adhere to quality expectations and standards.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
  • Move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Some experience in general maintenance, including exterior and interior surface preparation and painting.
  • Experience in hotel engineering or maintenance is a plus.
  • No supervisory experience required.
  • Possession of a valid Driver's License.

Required Skills

  • Air Conditioning and Refrigeration
  • Electrical Systems
  • Mechanical Systems
  • Plumbing
  • Pneumatic/Electronic Systems and Controls
  • Carpentry and Finish Skills
  • Kitchen Equipment Maintenance
  • Vehicle Maintenance
  • Energy Conservation
  • General Building Maintenance
  • Painting
  • Drywall Repair
  • Wood Trim Repair
  • Landscaping
  • Sprinkler Systems Maintenance
  • Computer Skills
  • Communication Skills
  • Problem-Solving Abilities
  • Teamwork

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. Marriott International is an equal opportunity employer, committed to diversity and inclusion.


Requirements

  • No experience required

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