Manager P&T Business Partnering

About the Role

IHG Hotels & Resorts is seeking an experienced and commercially minded technology leader for the role of Manager P&T Business Partnering. This full-time position is based in Riyadh, Saudi Arabia, and involves acting as a trusted business partner for hotels across the region. The role focuses on ensuring hotels have the necessary technology foundations to deliver guest experiences, operate efficiently, meet brand and security standards, and adopt global technology solutions.

Key Responsibilities

• Lead technology delivery for new hotel openings, conversions, and major hotel change projects, ensuring timely technology readiness within scope and aligned to brand standards.
• Act as a technology business partner to hotel owners, general managers, hotel leadership teams, and hotel-based technology colleagues.
• Support hotels in maintaining secure, reliable, and compliant technology environments, including infrastructure, networks, business systems, and guest-facing technology.
• Provide escalation support for hotel technology issues requiring regional or corporate assistance, facilitating timely resolution and practical solutions.
• Support the introduction, adoption, and transition of global hotel technology products and platforms into operating hotels.
• Manage hotel technology lifecycle refresh and capital investment projects to ensure solutions remain current, supportable, secure, and aligned to operational requirements.
• Partner with vendors, internal teams, and hotel stakeholders to improve service quality, delivery performance, and technology outcomes.
• Capture feedback from hotels and regional technology leaders to inform future product improvements, service enhancements, and deployment approaches.
• Provide escalation support, where applicable, for office technology equipment and services supporting regional business operations.

Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in a technology leadership role, ideally within a hospitality or similar service-oriented industry. The role requires a background that demonstrates commercial acumen and the ability to partner effectively with diverse stakeholders.

Work Environment and Culture

IHG Hotels & Resorts operates globally with over 6,000 hotel destinations. The company fosters an inclusive culture where colleagues are encouraged to thrive. IHG is committed to fair and inclusive hiring practices and provides a working environment where colleagues feel safe, respected, valued, and able to be themselves. The company supports a hybrid working model, blending office and remote work, with leaders collaborating with teams to determine optimal collaboration methods.

Equal Employment Opportunity

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. The company promotes a culture of trust, support, and acceptance, welcoming diverse backgrounds, experiences, and perspectives.

Application Process

Interested candidates who believe they are a good fit for this role are encouraged to apply.