OpenText Admin📣 Job Ad

About Tata Consultancy Services

Tata Consultancy Services (TCS) is a global IT services, consulting, and business solutions organization with over 50 years of experience. TCS partners with many of the world’s largest businesses in their transformation journeys, offering a consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering services and solutions. This is delivered through its Location Independent Agile™ delivery model, recognized for excellence in software development. As part of the Tata group, India's largest multinational business group, TCS employs over 616,171 consultants across 53 countries, representing 157 nationalities.

Role Summary

We are seeking an experienced OpenText Admin to join our team in Riyadh, Saudi Arabia. This is a full-time position requiring 5-10 years of relevant experience. The successful candidate will be responsible for the administration, configuration, and support of OpenText xECM systems and their integrations, ensuring optimal performance and operational stability.

Key Responsibilities

• Perform installation, clustering, service pack updates, and release upgrades of OpenText xECM.
• Monitor system health, background jobs, logs, and conduct performance tuning for xECM environments.
• Provide L2/L3 incident support, troubleshooting, and fulfill service requests.
• Manage users, groups, roles, permissions, and security policies within OpenText systems.
• Configure and maintain OpenText Directory Services (OTDS) and Single Sign-On (SSO).

Technical Expertise and Integrations

• Demonstrate expertise in the configuration and support of xECM integrations with SAP S/4HANA, including repository creations and daily operational tasks.
• Possess experience with OpenText xECM integration with SuccessFactors, including installation and upgrade processes.
• Experience with Document Management Systems (DMS) is required.
• Skills in xECM - SuccessFactors are considered beneficial.

Candidate Requirements

Candidates should possess 5-10 years of experience in OpenText administration and support, with a strong background in the responsibilities outlined. The ability to troubleshoot complex issues and manage system configurations effectively is essential for this role.

Location

This full-time position is based in Riyadh, Saudi Arabia. We invite qualified professionals to apply.