Operations Coordinator

About the Role

Brkz is seeking an Operations Coordinator to manage day-to-day logistics, order fulfillment, and operational workflows across Saudi Arabia's Eastern Province. This full-time role, based in Riyadh or Dammam, serves as the primary regional liaison between sales, procurement, transporters, and customers, ensuring seamless material delivery and accurate system documentation on the BRKZ platform. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Manage daily operational activities for the Dammam region to ensure smooth order execution.
• Coordinate across sales, logistics, procurement, and customer service teams for alignment and timely execution.
• Monitor operational performance and troubleshoot issues to maintain workflow efficiency.
• Coordinate order fulfillment between suppliers, transporters, and customers in the Eastern region.
• Assign deliveries to transporters and vehicles on the BRKZ platform, including bulk material deliveries split across multiple truckloads.
• Monitor delivery schedules, follow up on new purchase orders for Dammam-located orders, and address delays promptly.
• Close deliveries and orders in the system accurately and on time, ensuring supporting documents (delivery notes, Fasah permit numbers) are recorded.
• Track and manage orders, deliveries, and stock replenishment schedules.
• Liaise with warehouse teams to ensure correct dispatching and coordinate storage, distribution, and movement of materials.
• Monitor inventory levels with the supply chain team to ensure availability.
• Maintain accurate records of orders, shipments, deliveries, and transportation costs using trackers and dashboards.
• Prepare regular reports on regional operational performance and highlight areas for improvement.
• Support operations leads with reporting and analysis.
• Serve as the regional point of contact for transporters, suppliers, and customers on operational issues, order inquiries, and delivery status.
• Resolve operational issues with vendors or customers professionally, including discrepancies, returns, or delays.
• Ensure effective communication with the central operations team (Riyadh) and other regions via approved channels.
• Participate in regular team meetings and support the adoption of new tools and automated workflows.

Qualifications and Experience

• 3-5 years of experience in operations, logistics, or supply chain coordination.
• Demonstrated ability to manage daily operational activities and ensure smooth execution.
• Experience coordinating across multiple teams (sales, logistics, procurement, customer service).
• Proficiency in monitoring operational performance and troubleshooting issues.
• Experience with order fulfillment and delivery management, including bulk material logistics.
• Ability to maintain accurate records and prepare performance reports.
• Strong communication skills for liaising with customers, vendors, and internal teams.

Work Environment and Benefits

This full-time position offers an opportunity to contribute to a startup environment with significant responsibility and independence. Brkz values innovative ideas and provides a platform that supports employee experience and customer service. The role includes an attractive compensation package and access to premium health insurance, along with stock options.