Organizational Performance Monitoring and Reporting Director

About the Role

The Zakat, Tax and Customs Authority (ZATCA) is seeking an Organizational Performance Monitoring and Reporting Director to join their team in Riyadh, Saudi Arabia. This full-time role involves managing the organizational performance monitoring and reporting function, including the development of reporting frameworks and tools, monitoring ZATCA's performance, and reporting results to track strategy implementation and ensure quality reporting.

Key Responsibilities

• Contribute to the development of the Organizational Performance business plan, ensuring alignment with ZATCA's strategy.
• Develop the operational plan for Organizational Performance Monitoring and Reporting in line with the business plan and the Strategy & Development strategic plan.
• Implement plans and provide input to achieve Organizational Performance Monitoring and Reporting goals that support ZATCA’s overall strategic plans.
• Discuss budgeting requirements with top management and provide input to the budgeting process.
• Ensure effective utilization of the budget and report accurately on progress and challenges.
• Propose and implement initiatives that result in positive financial impact and mitigate financial and operational risks.

Organizational Performance Monitoring and Reporting

• Introduce the latest trends, methods, and approaches for data reporting within ZATCA.
• Manage the development or update of the reporting framework to ensure standardized and consistent reporting.
• Ensure continuous updates of organizational performance management reporting tools for monitoring purposes.
• Verify the validity of data collected from all functions for monitoring and reporting on organizational performance.
• Manage reporting systems such as Tableau and S+.
• Ensure that ZATCA’s KPI dashboards are reviewed to report results and identify gaps.
• Manage the development of weekly, monthly, quarterly, and yearly reports for internal (*, Board of Directors, other functions) and external (*, Ministry of Finance, ADAA, Royal Court) stakeholders in an accurate and timely manner, highlighting ZATCA’s strategy performance, achieved results, and deviations.
• Attend meetings with senior leadership and concerned external stakeholders to discuss results, recommendations, and agree on priorities.
• Monitor the implementation of corrective and remedial actions.
• Promote capabilities in organizational performance through awareness and educational workshops.

People Management

• Participate in the identification and recruitment of talent.
• Guide, mentor, and support direct reports to execute duties according to established policies and processes.
• Develop individual performance objectives, provide necessary support, evaluate team performance, and provide regular feedback.
• Promote a high-performance working environment and ZATCA values.

Qualifications and Experience

Candidates should possess 8-10 years of relevant experience in organizational performance monitoring and reporting.