Pay Expansion Manager📣 Job Ad

About Foodics and the Pay Expansion Manager Role

Foodics is a leading restaurant management ecosystem and payment technology provider, established in 2014. Headquartered in Riyadh, Saudi Arabia, with offices across five countries, Foodics serves customers and partners in over 35 countries worldwide. We are seeking a Pay Expansion Manager to join our team in Riyadh, focusing on driving the adoption of Foodics products and services within our existing customer base. This is a full-time position.

Role Purpose

The Pay Expansion Manager will lead a tele-sales team responsible for executing strategic outbound initiatives. The primary objective is to generate incremental revenue by expanding the penetration of Foodics products, such as Foodics Pay and Foodics Online, among current clients. This role is central to our growth strategy within the existing customer portfolio and contributes to Foodics' continued evolution as a rapidly growing SaaS company in the MENA region.

Key Responsibilities

• Manage an outbound tele-sales team to identify opportunities for product expansion among existing customers.
• Establish processes and Key Performance Indicators (KPIs) to track and optimize team performance, including call volume and conversion rates.
• Lead the expansion efforts for newly launched Foodics products targeting the existing customer base.
• Collaborate with higher management to set and achieve countrywide sales targets.
• Work closely with internal teams to ensure the smooth processing of expansion sales.
• Forecast annual, quarterly, and monthly sales.
• Provide assistance and guidance to sales personnel on their techniques.
• Develop specific strategies to ensure both long-term and short-term growth.

Qualifications and Experience

• A minimum of 5 years of sales experience in the SaaS, FMCG, F&B, or FinTech industry.
• Proven experience managing a high-performance tele-sales team of at least 5 individuals.
• A consistent track record of achieving sales quotas in previous roles.
• Proficiency in working with Customer Relationship Management (CRM) systems.
• Excellent analytical and problem-solving skills.
• Strong communication skills in both English and Arabic.
• Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.
• Flexibility to thrive in a fast-paced and evolving environment.

What Foodics Offers

• Highly competitive compensation packages, including bonuses and potential for company shares.
• Prioritized personal development through regular training and an annual learning stipend.
• An opportunity to join a diverse team of over 30 nationalities working across 14 countries.
• A work environment that fosters autonomy, mentoring, and challenging goals.

Application Information

Foodics is committed to innovation and growth within the MENA region and beyond. We invite qualified candidates to apply for this full-time position in Riyadh Province, Riyadh.